DMC Software Demystify Buying CRM and Accounts Packages With New Buyers’ Guides

Posted on October 22nd, 2011 in Crm Software | No Comments »

York, UK — September 26, 2008

The CRM Buyers’ Guide from DMC Software Solutions provides the reader with all relevant information about CRM including a comprehensive explanation of CRM and a guide to choosing the best CRM software for their business. The literature then focuses on choosing the right supplier and advises who should be involved in this process as well as prompting consideration of future proofing the chosen CRM system to guarantee a sustainable investment. The guide concludes with a buyer’s checklist and glossary of terms to ensure you have a full understanding of the best process when buying a CRM system.

As with the CRM guide, the DMC Software Accounts Buyers’ Guide aims to make the process of choosing and implementing new accounting systems simple and approachable. The guide follows a similar format to the CRM Buyers’ Guide ensuring the reader understands the importance of an accounting package and how it can make producing financial management information quicker and easier. The focus begins with how a good accounting system can help any organisation, moving on to selecting a system and choosing the right supplier for the client. The guide also focuses on future proofing the system and, importantly, flags up the opportunity of CRM integration and what this would mean for the respective company.

Rebecca Haines of Business Management Software specialists DMC Solutions says: “DMC Software’s Buyers Guides are a vital source of information to ensure any company chooses their software as carefully as possible as, ultimately, the correct software can dramatically increase efficiency, productivity and therefore profits”.

DMC Software is a market leader within the software provider field and considers customer service paramount from the moment of contact and long after each sale. DMC not only provide CRM and accountancy packages, including the buyer’s guides, but also professional services including TotalCare IT services, and Software as a Service.

DMC Software Solutions can offer any combination of CRM, accountancy and professional services regardless of the size of the business making the company’s choice completely bespoke to ensure it functions as efficiently as possible.

For more information about DMC Software or to download the CRM Buyers’ Guide and the Accounts Buyers’ Guide visit or call 0800 6522 423 to speak to a member of the sales staff.

For more information please contact Gemma Clements, Marketing Manager, either via email or 01733 362120

About DMC Software

DMC Software Solutions is a specialist in training, supporting, supplying and implementing Sage CRM business solutions and the full range of Sage integrated accountancy software for companies.

Keeping over 2300 customers in the UK and Europe satisfied, the DMC Software team has received a number of awards from Sage UK over the last six years.

DMC Software experience implementing Sage solutions in small and midsized markets means there is no one better placed than DMC to deliver your Sage accountancy, CRM or a totally integrated Sage Suite.

For media enquiries, please contact:-

Gemma Clements

Marketing Manager

DMC Software Solutions Ltd

E: gemma.clements @

T: 01733 362120

F: 01733 371961


Export-Import Bank Achieves Impressive Results Using Soffront

Posted on October 22nd, 2011 in Crm Software | No Comments »

Fremont, California — October 13, 2008


Champion Logistics Group Saves Time and Money Using Soffront CRM

Posted on October 22nd, 2011 in Crm Software | No Comments »

Fremont, California — October 27, 2008


Net@Work Named to Sage Software Chairman’s Club and President’s Circle for 2008

Posted on October 22nd, 2011 in Crm Software | No Comments »

New York — November 3, 2008

Net@Work, a leading provider of integrated business technology solutions, has been named to the Sage Software Chairman’s Club and President’s Circle, based on the company’s outstanding sales performance during the past fiscal year (October 1, 2007 to September 30, 2008). The President’s Circle and Chairman’s Club are two annual programs honoring the elite of the Sage Software Business Partner Community.

Over the years, Net@Work has worked closely with Sage’s product development and solutions teams in becoming one of the top-selling Sage Software Business Partners in North America. Net@Work has installed numerous Sage-based solutions, from accounting to CRM, customized to the needs and challenges of each customer-bringing a significant “value-add” to all of Sage’s product lines.

“Net@Work is one of our most successful business partners in North America, and their new business sales achievement during the past fiscal year was truly exceptional, demonstrating what’s possible,” said Nina Smith, Sage Software president, Business Management Division. “Our President’s Circle achievers know what it takes to win, delivering the solutions and customer service that help both them and their clients succeed. We congratulate Net@Work this year for their impressive achievement and wish them continued success in 2009.”

“Sage’s software solutions are the best in class, which is what our customers have come to expect: smart, real-world technology solutions combined with unmatched customer support,” said Alex Solomon, Net@Work’s co-president and co-founder. “To be recognized as one of Sage’s premier business partners is indeed an honor. It lends further validation of Net@Work’s ability to deliver tailored, cost-effective solutions-encompassing all of Sage’s product lines-that improve organizational efficiencies and increase across-the-board productivity.”

In the past year, Net@Work has received numerous honors and awards; the company was ranked#10in Accounting Technology’s 2008 VAR 100 List of Largest Accounting Software Consulting Firms, won the Small Business Award from The New York Enterprise Report, and was named to Crain’s Top NY Software Companies Listing for the fifth consecutive year.


Founded in 1996 as a network support company, Net@Work has evolved into a provider of a full range of IT services and solutions, including accounting and CRM software, custom application development, document management, and information security services. Headquartered in NYC, with a staff of 120+ consultants, programmers, and hardware engineers, Net@Work supports more than 1,500 clients and has received numerous awards for its high level of client satisfaction. Partnerships with proven technology leaders, including Sage Software (MAS 90, 200, 500, Accpac, Pro, Saleslogix, SageCRM, Act! Abra HRMS), Microsoft, Citrix, and Cisco, allows Net@Work to deliver a range of unbiased, integrated solutions that bring its clients every competitive advantage possible. For more information on Net@Work, please call (212) 997-5200 or visit

For additional information, contact:

Charles Epstein

Public Relations

BackBone, Inc.

WAC Consulting Named by Sage Software to its 2008 Chairman’s Club

Posted on October 22nd, 2011 in Crm Software | No Comments »

Northborough, MA — November 12, 2008

WAC Consulting Inc announced today that it has been named to Sage Software’s Chairman’s Club for 2008, an annual program honoring top-producing business partners in the fiscal year ending September 30, 2008. As a Chairman’s Club member WAC Consulting represents the elite of the Sage Software Business Partner community.was also named Business Partner of the Year for Mid-Market ERP Solution in recognition of its work in identifying customers’ needs and developing the right solutions to help improve their operations.

WAC Consulting, which celebrated its 20th anniversary in 2007, is a 20-plus year Sage Software partner which has earned numerous recognitions such as President’s Circle and other awards for its dedication to the Sage product lines and solutions groups. The company exceeded its goals for 2008 through new initiatives in sales, marketing and product offerings such as the newly added Sage MAS 500 ERP solutions. Sage MAS 500 complements a portfolio of products that includes Sage Pro ERP, Sage ACCPAC and Sage CRM. WAC Consulting serves clients in diverse industries and also maintains a strong niche in the manufacturing and distribution market place with solutions for accounting, manufacturing, inventory tracking, warehouse management and customer relationship management.

“To be recognized as one of the top Sage business partners for our team’s diligent efforts is an honor”, said Robert Distler, President and founder of WAC Consulting, Inc. “We are committed to continue to enhance our position by adding new specialty solutions for the mid-sized businesses that we’ve been serving for over 20 years and by putting our customers’ needs at the center of our efforts.” WAC Consulting expanded its capabilities as early as 2006 when it formed the WAC Consulting Group, a nationwide partnership of highly specialized Sage Software resellers. The group now serves over 1,000 clients with additional business management solutions such as human resource management, asset tracking, business intelligence and more, in addition to the core accounting, manufacturing and distribution solutions.

About WAC Consulting, Inc.

WAC Consulting, Inc., founded in 1987, provides and supports accounting, manufacturing, warehousing and CRM software solutions together with software customization services to solve operations, process and profitability challenges at mid-size businesses. WAC staff brings real-world experience in finance and accounting, manufacturing workflow processes, materials management, engineering data management and sales force automation to companies both large and small. For more information, please visit http:// wacinc or call 508-393-7731.

About the WAC Consulting Group

The WAC Consulting Group serves the needs of businesses nationwide in the areas of business processes, operations and systems technology. With members of the team averaging 15 years experience working with small and medium-size companies in the commercial and industrial market places, WACCG has encountered the challenges that face businesses today. WACCG can share with you in-depth information and quantified results from successful customer deployments – for more information, please visit

wacconsultinggroup or call 866-400-0922.

Press Contact

Brigitte Casemyr



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DMC Software Solutions Identifies Top Five CRM Tips to Increase Sales

Posted on October 22nd, 2011 in Crm Software | No Comments »

— November 16, 2008

In times of economic unrest inevitably businesses, regardless of size, cut back on spending. When this occurs organisations need to utilise the capacity of CRM systems and tools to ensure that all opportunities are handled effectively and none are missed. With technological advancements in CRM systems, the scope to facilitate marketing campaigns and to support the function of sales professionals is endless. Whole processes are enabled from the generation of leads through to the closing of sales and customer retention.

DMC Software’s Top Five CRM Tips can help businesses maximise their sales potential through CRM systems, whilst also improving the number of leads generated.

1.Ensure that data is up to date

It sounds simple but by ensuring the data stored on a CRM system is up to date businesses can target their audiences more effectively. In terms of lead generation this means beginning with a captive audience. For companies looking to generate more revenue from existing databases having clean data means being able to cross sell products more effectively.

2.Maintain regular contact with contacts.

Schedule regular communications with contacts, this enables Business Development Managers to keep up to date with their clients’ changing needs and tend to them more effectively. By scheduling regular contact through the CRM system businesses strengthen their relationships with existing customers and keep future prospects warm.

3.Update notes and histories on the CRM system

Up to date notes can help identify past activities, including problems faced and purchasing behaviour, enabling quicker response to requests. It is then more possible to project a professional image to both potential and existing customers, to further strengthen views of the organisation.

4.Utilise CRM reports

Use the CRM system’s reporting tools to monitor the effectiveness of marketing campaigns and forecast sales figures. By building up a clear picture of what lies ahead it is easier to prepare for a drop in sales by planning for additional promotional activities.

5.Regularly evaluate successes and failures

Further utilise the CRM reporting tools to analyse the success and failures of marketing and sales activity. By recording findings, strengths and weaknesses are more easy to identify and it follows then to feed this information into future strategies ensuring a consistent improvement upon past performances.

Of course, if you do not currently have a CRM system and you would like to find out how your business can gain a competitive advantage download the DMC Software Solutions CRM Buyers’ Guide from

About DMC

DMC Software is a dynamic Sage, Dell and Microsoft Gold Certified Business Partner providing Customer Relationship Management (CRM) and financial software solutions together with a full range of professional services.DMC Software are specialists in training, supporting, supplying and implementing Sage CRM and Microsoft Dynamics business solutions.

In addition to this DMC Software also provide a full range of Sage integrated accountancy software.

With more than 2300 customers across the UK and Europe satisfied, the DMC Software team have won a number of awards over the last six years, including the Sage Circle of Excellence 2007 award for customer service.

For more information about DMC Software or any of the information above please contact Gemma Clements, Marketing Manager:

Email: gemma.clements @

Tel: 01733 362120.


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Outsourcing Simplified with DMC Software Solutions

Posted on October 22nd, 2011 in Crm Software | No Comments »

— November 22, 2008

In the current economic climate one of the questions that will inevitably arise is, should we cut back or freeze spending? All business aspects should be assessed but with costly ad-hoc maintenance internal IT resources are usually under close scrutiny.

Mike Ramsay, DMC Software Solutions Managing Director comments, “The IT department should be at the heart of the company. Without it business processes are slowed, decisions are hampered and, although initial outlay is cut, emergency maintenance is costly. In reaction we have developed TotalCare IT support.” Mike continues, “TotalCare IT management service helps companies focus on important business strategies with the provision of an offsite IT department at a fraction of the cost of maintaining an internal department. We ensure that out clients benefit from the advantages of an IT function without the responsibility and large unexpected costs.”

TotalCare offers the following advantages:

Sonic Automotive Deploying Xtime’s Software Nationwide

Posted on October 22nd, 2011 in Crm Software | No Comments »

Redwood Shores, CA — December 9, 2008

Xtime ( announced today the deployment of its ServiceCRM? software to all Sonic Automotive (NYSE: SAH) dealerships nationwide. ServiceCRM? is the industry’s first automotive service solution to provide a fully automated, personalized customer experience, from online retailing and service scheduling, to vehicle drop off and pickup.

Sonic Automotive is one of only four publicly traded dealership groups in the U.S. with more than 100 dealerships. “Generating new business and increasing service loyalty is all about improving customer convenience and trust.” said Hugh Whiles, Sonic’s Vice President of Fixed Operations. “With Xtime, our customers now have online access to pricing, scheduling, transportation, vehicle status and service history. Customer response has been excellent, with significant increases in both customer-paid revenue and first-time service visits.”

Today’s announcement makes Sonic Automotive the third Fortune 500 public dealership group, in the last year, to adopt Xtime ServiceCRM? across all of its dealerships and highlights Xtime’s rapid growth in the automotive service market.

“We are very pleased to have Sonic using ServiceCRM? at all its dealerships,” said Neal East, Xtime’s CEO. “Sonic’s 8 to 1 monthly ROI, just from new online customer revenue, is a great example of the value Xtime can generate for any dealership that is looking to improve their customer’s service experience.”

ServiceCRM? seamlessly integrates online service retailing, automated service scheduling (customer, dealership and call center), web-enabled service marketing, advanced shop control and certified DMS integration into a single product. By integrating these features into an affordable product that is delivered over the Internet, Xtime generates more service visits per day, increasing profitability through increased customer-paid service.

About Sonic Automotive, Inc.

Sonic Automotive, Inc., a Fortune 300 company based in Charlotte, N.C., is one of the largest automotive retailers in the United States operating 166 franchises and 34 collision repair centers. Sonic can be reached on the Web at

About Xtime

With over 1,500 dealerships enrolled and over 6 million appointments booked in the last three years, Xtime is the leading provider of Online Service Retailing (OSR) and Customer Relationship Management (CRM) solutions for automotive service departments. Xtime combines OSR and CRM into a unified product called ServiceCRM? that is delivered via the Internet to consumers, dealerships, and OEMs. Privately held, Xtime’s investors include Draper Fisher Jurvetson, RPM Ventures and Saints Capital. Xtime is based in Redwood Shores, Calif. and can be reached at 650-508-4300, or

Media Contact

Keith Donovan

Airfoil Public Relations



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NetSuite Wraps Up 2008 With Major Accounting Award

Posted on October 21st, 2011 in Crm Software | No Comments »

San Mateo, Calif. — December 31, 2008

NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated business management software suites for mid-market enterprises and divisions of large companies, today announced that Accounting Today has named NetSuite to its list of the Top 100 Products for 2008 in the “High-End and Mid-Market Accounting” category. This is among the many accolades NetSuite received in 2008 in recognition of the strength of its integrated suite, which delivers enterprise resource planning (ERP) / accounting software, customer relationship management (CRM) software and Ecommerce software in a single on-demand application. For more information about NetSuite’s awards, please visit .

The Accounting Today award caps off a year of recognition for NetSuite’s products from industry pundits and customers alike. Earlier this year, NetSuite received a perfect five-star rating in a detailed review of top financial management and accounting software products conducted by The CPA Technology Advisor magazine–marking the fourth straight year that NetSuite has received this honor. Due to its revenue growth over the last five years, NetSuite was also named to Deloitte’s Technology Fast 50 Program for Silicon Valley Software and Information Technology (IT) companies. Meanwhile, NetSuite customers in the U.K. voted NetSuite CRM+ as “Best Enterprise Software” and NetSuite CRM as “Best Mid-Range Software” in the CRM category of Sift Media’s Software Satisfaction Awards 2008.

NetSuite’s Ecommerce software, which allows companies to deliver an “” experience to customers, is also garnering rave reviews. In July, Gartner placed NetSuite in the visionaries quadrant of the “Magic Quadrant for E-Commerce” report. NetSuite also won the Software & Information Industry Association (SIIA) 2008 CODiE Award in the software category for “Best Ecommerce Solution.”

Accounting Today created its Top 100 list in 1992 to recognize the best software products for accountants. Accounting Today editors choose products for the list based on frequency of use, practitioner levels of acceptance, visibility, support for end users and market demand, among other criteria. To view the complete list of Accounting Today’s Top100 Products, please visit

For more information about NetSuite Inc., please visit

NOTE: NetSuite and the NetSuite logo are registered service marks of NetSuite Inc.


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DMC Software Solutions Help Make 2009 a More Profitable Year With Integrated CRM & Accounts Software

Posted on October 21st, 2011 in Crm Software | No Comments »

(Vocus) January 19, 2009

DMC Software Solutions, an award winning Sage and Microsoft Gold Certified Business Partner, is urging companies to blow away the 2008 cobwebs and make 2009 a more profitable year with integrated Customer Relationship Management (CRM) and Accounts software.

With the economic crash of 2008 and the future 2009 plans in the forefront of every company’s mind, DMC Software are proposing a little snippet of advice to ensure businesses are not hit as horrifically in 2009- make your CRM and Accounts software work together to work for you. Most businesses are aware of the basic benefits of CRM and Accounts software but few explore the in-depth advantages of both software packages working together to improve the functionality and communication across all departments.

2009 is set to be a tough year with lengthened decision making processes and customers demanding more from a product or service for their money than ever before. A good CRM system implemented correctly can help improve upon the service that is offered to customers enabling better customer relationships, easier identification of customer needs and faster and easier communication between departments and customers. This advantageous system coupled with Accounts software reduces admin costs and time whilst increasing efficiency and organisation ensuring customers are offered an outstanding service time after time.

As a Sage and Microsoft business partner, DMC Software can provide many Customer Relationship Management packages to suit various company sizes and requirements. Out of those offered, ACT! by Sage and SalesLogix offer superb integration with Sage 50 and Sage 200 accounts packages respectively. In fact, DMC Software are the only Sage Business Partner to offer Sage 200 and SalesLogix integration as they have expertly created a link between the two in-house with Link 200.

Mike Ramsay, DMC Softwares’ Managing Director comments, “The power of CRM and Accounts software working together is truly amazing and invaluable. When used to its full capability this integration can prove to be the competitive edge that a company needs offering customers superb service and unrivalled departmental communication. With the professional services and training that DMC offer, any company can utilise the software to maximum effect ensuring that communication is never lost and customer transactions are seamless.”

DMC Software offers bespoke CRM software solutions and financial software as well as professional services to all businesses, whether large or small. Exceptional customer service means that DMC Software will work with a company to decide upon the best package and additional services ensuring businesses are provided with the best tools to increase efficiency and profitability.

To hear Mike’s opinion on the current economic climate as featured on Radio BBC Cambridgeshire please visit

For more information on CRM or Accounts software from DMC Software visit, email us or FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

Notes to the editor:

For more information please contact Gemma Clements, Marketing Manager.