Amdocs enables Effortel to support real-time charging and service delivery for multiple MVNOs from one central location
ST. LOUIS and BRUSSELS, BELGIUM (February 10, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, and Effortel SA, a mobile virtual network enabler (MVNE), today announced that Effortel has deployed Amdocs to support a new mobile virtual network operator (MVNO) offering in Taiwan. Effortel is working with one of the world’s largest retailers to launch a new mobile phone service in Taiwan.
The Taiwan deployment expands Amdocs’ relationship with Effortel and further extends Effortel’s ability to support multiple MVNOs on a single centralized Amdocs Compact Convergence platform. Amdocs Compact Convergence is a network-connected, integrated suite that includes convergent real-time charging, service delivery, customer care, and self-care for launching cost-effective, mobile services, including MVNE/Os.
“The new MVNO site in Taiwan is a compelling example of how Amdocs Compact Convergence allows us to extend and adapt our operations easily, quickly and cost effectively to support additional MVNOs and subscribers in any market, regardless of their location and localization requirements–and all using a single platform,” said Liudvikas Andriulis, chief marketing officer of Effortel.
Effortel has been able to extend the platform it already owns to support multiple MVNO sites – all from one multi-tenant hosted location: Effortel’s Belgian headquarters. Using Amdocs Compact Convergence, Effortel can support the roll-out of new operations and services, and provide its customers with the ability to rate and charge for them in real time, while personalizing customer-care and self-care web screens to support different brands, languages, currencies and customer logic. As a result, each MVNO maintains its own separate identity, brand, currency, and customer-care definitions with security and reliability.
For more information on Amdocs Compact Convergence, go to www.amdocs.com.
About Effortel
Effortel, founded in 2005, is a Mobile Virtual Network Operator and equally a MVNE, which offers the full range of management services, marketing and operational platform-based transaction processing. Effortel Europe BV invests into and creates its own MVNO operations by creating joint-ventures with major brands across the world. The subsidiary Effortel Technologies SA provides MVNE services to Effortel Europe subsidiaries and to other organizations that are willing to launch MVNO services. Effortel Technologies SA is the only MVNE worldwide that has deployed and is running a centralized real-time IN system and is currently integrated with 5 mobile operators across five countries (Belgium, Taiwan, France, Poland and Italy). Currently, more than 600,000 subscribers are served using the Amdocs Compact Convergence suite. Currently Effortel Technologies’ MVNO customers include a large retailer, ethnic communities, a mobile operator, an internet MVNO and a utility company. For more information and contact details, visit Effortel at www.effortel.com.
About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experienceTM at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $3.16 billion in fiscal 2008, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com.
Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2008, filed on December 8, 2008.
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Source: Amdocs