Customer relationship management or CRM is really just the strategy your company has in place to handle all relations with your current or potential customers. The sales activity, customer service issues, and technical support that your customers may need all fall under this category. Obviously some larger companies may have different CRM methods in place than a smaller company but the basics are all still the same. There are great small business CRM systems available today that will handle different functions within your company but it is up to you to make the decision on which one you will choose.
Small Business CRM Systems: A Look at Relenta
Relenta is one of the small business CRM systems available. They offer online contact and task management services such as email, calendars, mailing lists and task management applications that are all in one easy to use platform. The small business CRM system by Relenta was designed to replace applications such as Outlook, Act and Thunderbird with more innovative technology and easier to use features. Relenta was selected to replace these applications due to the chronological feature it offers. No matter which feature in Relenta you are using, their small business CRM system will place items in chronological order so that you can follow steps with ease and ensure that no steps are missing along the way.
Small Business CRM Systems Pricing Plans Make Relenta Competitive
With a basic membership to Relenta, you receive free registration for the small business CRM systems. This free membership is granted for one user only and allows for up to 100MB of storage and 100 contacts. If you would rather have a paid membership you will have two options. The first option costs $25 each month per user and will give you 1 GB of storage and 2500 contacts. The other paid membership available is a quarterly membership that is $20 per month per user and gives you 1GB of storage and 2500 contacts. No matter which option you choose, you will be granted a 14 day trial period at no cost to you so that you can see if a Relenta small business CRM system is what you are looking for. If you become a member of Relenta, you can purchase additional contacts at $10 per 1000 contacts and $10 per GB of storage.
Surado Comes Out Ahead on Small Business CRM Systems Reviews
Surado had previously released their Contact & Account Management, Sales Automation and Marketing Automation software in individual packages. Now, to stay in the competition they have combined their services into one small business CRM system program. With the Surado small business CRM system you will have the power to combine all of your business and individual contacts into one easy to manage contact management system. All of your sales leads, previous sales contacts and follow-up reminders for sales can be managed through the sales automation feature and you get a help desk that is available with all of this as an added bonus.
Comparing Small Business CRM Systems, Surado Plans and Services are Affordable
Because everything is combined into one small business CRM system now, Surado can meet the needs of any small business through one manageable platform. You will be able to manage all of your company information from one location while doing it at an affordable cost to your company. With the user friendly prices available you will also get three days of on-site training and two days allowed for on-site installation and consultations to ensure that you will have the system up and running in no time.
Small Business CRM Systems: Two Top Choices
Depending on what needs your company has Surado and Relenta are both wise business choices when deciding on small business CRM systems. Both vendors offer great features at an affordable cost to your small business. The support and easy to use system of both companies make them top contenders.