Microsoft Dynamics CRM 2011 Review: More of Your Team Accessing, Sharing, Enjoying Documents

What’s one of the leading CRM vendors got in store for you for CRM in 2011? Within a Microsoft Dynamics CRM 2011 review, you’ll find more opportunities for your team to access, share and enjoy valuable documents. (This means more opportunities for your customer to access, share and enjoy your products and services.)
The Power of […]

Got Dozens of Customer Relationship Management Points? Bring It On, Says SugarCRM

From what points do you handle your customer relationship management? Maybe the better question is, from what points aren’t you handling customer relationship management?
Multi-Channels Help Sugar Stand Out
If you have numerous customer interaction points, ranging from sales contacts to invoices to emails and social media outlets, you’re among organizations who are searching for customer relationship […]

CRM Software Gives You Quality Assurance That’s All-Your-Own

What creates a quality experience when it comes to CRM software? Among the criteria are customization and the ability to help your organization more easily manage growth. If that growth for you encompasses huge numbers of leads for your sales staff, then look for a CRM software choice that is ready when you are to […]

How e-CRM is Changing the way Companies do Business

Express has launched a commerce tab on their Facebook page that allows consumers to browse and make their purchases from their entire product catalog without ever leaving their social network; this is made possible by e-CRM.  Customers are able to recommend and share purchases by simply posting items or transactions to their profiles. This is […]

Haven’t We Met Before? Microsoft Dynamics CRM 2011 Extends Outlook Function, Offers Familiar Platform

Among the CRM 2011 advancements is one that will extend the familiar use of Microsoft Outlook toward new business-tracking capabilities:  the newest version of CRM 2011 from Microsoft Dynamics. If you’re a mid-sized organization, you can now analyze and manage your clients either as a hosted deployment or as an on-premise deployment.
CRM 2011 Gives You […]

Now, More Than Ever: Your CRM Software Review Should Highlight Use of Social Media

Social media monitoring is no doubt a powerful element for CRM software, helping capture leads and sales in new and effective ways. In fact, social media is a way to extend and maximize the power of your CRM investment, so make sure your CRM software review makes social media management a high priority.
Follow Their Lead
A […]

Why Does Salesforce Retain So Many Customers? A CRM Review

Cloud computing – it’s much more than on the horizon. It’s here to stay, and it’s promising to generate in excess of $140 billion in the next three years. What makes cloud computing so appealing – and specifically, why are the Salesforce set of CRM solutions favored by so many businesses? The answers come in […]