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Marketing Automation Leader Marketo Appoints George Jaquette to Lead Engineering

Company Continues to Drive Revenue Growth and Product Innovation with Powerful and Flexible Solutions
San Mateo, CA (August 10, 2010) –
marketo.com – Marketo, the revenue cycle management company, today announced it has appointed George Jaquette as Vice President of Engineering. Jaquette will be responsible for designing, developing, and delivering world class software-as-a-service (SaaS) products […]

Susan G. Komen for the Cure® Standardizes National Fundraising Programs on Cloud Computing with Salesforce.com

The Salesforce.com Foundation’s 1% product program enables world’s largest breast cancer organization to deploy VICTORY Platform for fundraising and donor relationship management
SAN FRANCISCO (August 10, 2010) – The Salesforce.com Foundation, the global leader in integrating philanthropy and business, today announced Susan G. Komen for the Cure®, the world’s largest breast cancer organization, has successfully deployed […]

Salesforce.com Announces Timing of Its Second Quarter Fiscal 2011 Financial Results Conference Call

Results to be released on August 19, 2010, after the market close
SAN FRANCISCO (August 06, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that its second quarter fiscal 2011 results will be released on Thursday, August 19, 2010, after the close of the market.  The company will host […]

Salesforce.com’s Service Cloud 2 Ranked a Leader by Independent Research Firm

Report highlights real-time responsiveness, mobile capabilities, and multichannel social computing among key trends in today’s leading customer service solutions
SAN FRANCISCO (August 05, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced that Service Cloud 2 has been cited as a Leader in “The Forrester Wave™: CRM Suites Customer […]

Consona Report Reveals Social Media’s Many Benefits for Service and Support

New White Paper Examines Social Media Trend and Offers Specific Guidance on Using it to Deliver Customer Support Better, Faster, Cheaper
Indianapolis, IN (August 04, 2010) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, announced today the […]

Intel Capital and Amdocs Collaborate to Foster Startup Innovation

Companies hold first Intel Capital Technology Day at Amdocs with startup companies from around the world
ST. LOUIS (August 03, 2010) – Intel Capital, Intel Corporation’s global investment organization, held its first Intel Capital Technology Day (ITD) at Amdocs (NYSE: DOX), the leading provider of customer experience systems. The event marks the collaboration […]

Research Report Shows Leading Companies Focus On Consistent Service Delivery Across Multiple Channels

With Increased Use of Support Tools Such as Chat and Web Portals, Organizations Investing in the Regularity of Information Across All Channels are Seeing Higher Resolution and Retention Rates
Indianapolis (July 27, 2010) –
Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for […]

Cellcom Israel Selects Amdocs for Managed Services

ST. LOUIS (July 27, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced a new managed services agreement with Cellcom Israel, the leading mobile provider in Israel with over three million customers. Under the new agreement, Amdocs will manage day-to-day IT operations and application development and maintenance in support […]

Facebook® Selects Salesforce.com

World’s largest social networking service selects world’s leading enterprise cloud for CRM
SAN FRANCISCO (July 21, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Facebook (http://www.Facebook.com/facebook) has selected Salesforce CRM (http://www.salesforce.com/crm/sales-force-automation) to manage its fast-growing sales operations.
Facebook Looks to the Cloud to Increase Sales Process Efficiency

Facebook evaluated the pros and […]

Amdocs Signs Six-Year Managed Services Deal with Sensis

ST. LOUIS (July 21, 2010) – Amdocs (NYSE: DOX) today announced the largest Australian-owned online advertising and digital mapping business, Sensis, is using Amdocs to support and develop its customer relationship management, production and provisioning platform and other associated IT managed services.
The new agreement will include application support, data-center services and additional managed services […]