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Israel’s D Group Expands its Use of Amdocs to Support Leading Product- and Price-Comparison Web Site, Zap

Amdocs search solution delivers fast, relevant and personalized results for a superior online user experience
ST. LOUIS (June 03, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced that D Group, a business unit of Golden Pages Group and Israel’s leading online and print directory publisher, has expanded its use […]

China’s Hubei Telecom Selects and Deploys Amdocs Customer Relationship Management and Business Support Systems to Improve Customer Experience and Service Efficiency

Amdocs delivers a centrally managed customer and revenue management infrastructure for unified customer view and real-time billing
ST. LOUIS (June 02, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Hubei Telecom, a unit of China Telecom Group operating in Hubei province, has selected and deployed Amdocs as […]

SugarCRM Delivers Enhanced Web Services and Improved Mobile CRM Tools

New features enable users to quickly create new themes and custom mobile views, and offers more dynamic team management and integration capabilities surrounding core CRM processes.
CUPERTINO, Calif. (May 27, 2009) –
SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the beta release of its new web services […]

Industry Experts Reveal Keys to Realizing the True Value of Support and Service in Business

New Study Informs Executives How to Capitalize on the Potential Power Service and Support Organizations Have to Drive Business Growth.
Indianapolis, IN (May 27, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the […]

FrontRange Solutions Announces Updated Partner Program

Streamlined program enables partners to easily engage, train and sell full suite of FrontRange products
Pleasanton (May 27, 2009) –
FrontRange Solutions, a leading developer of IT Service Management and Infrastructure Management software for mid-sized and distributed enterprises, announced today that it has updated its global Partner Program by simplifying engagement and introducing deal registration.
Jim O’Gara, […]

Sweden’s SmartTrust Deploys Amdocs Customer Management Software for Customer Support Excellence

Amdocs delivered service assurance solution upgrade on time, on budget, and ensured operational continuity
ST. LOUIS (May 27, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced that SmartTrust, a leading Swedish provider of SIM and device management software for mobile operators worldwide, has upgraded its service assurance […]

MetroPCS Deploys Amdocs Billing, Customer Relationship Management and Operational Support Systems in a Managed Services Model

Amdocs delivers rapid implementation, converting all MetroPCS customers onto Amdocs CES 7.5 in just nine monthsâ??on time and on budget
DALLAS, TX and ST. LOUIS, MO (May 21, 2009) –
MetroPCS Communications, Inc. (NYSE: PCS), the leading provider of unlimited, flat-rate, pay-in-advance wireless communications service in the U.S., and Amdocs (NYSE: DOX), the leading […]

Japan’s Largest Multi-Play Provider J:COM Selects Amdocs for Customer Management and Upgrades Billing Systems to Support Future Growth

New products from Amdocs CES 7.5 and billing systems expansion will enhance customer experience
ST. LOUIS (May 21, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Jupiter Telecommunications (J:COM), Japan’s largest multiple system and channel operator, has expanded its relationship with Amdocs with the selection of new […]

SSPA Survey Results Reveal Consona Knowledge Management as Top Choice Among Enterprise Members

Recent Poll Shows Solution One of the Most Used by Enterprises for Their Customer-Facing Knowledgebase Solution.
Indianapolis, IN (May 20, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the Consona Knowledge Management (KM) […]

Amdocs Continues to Demonstrate Momentum with MVNE/Os across Europe and around the World

Franceâ??s Transatel has deployed Amdocs Compact Convergence across multiple markets
BARCELONA (May 13, 2009) –
At the MVNO Industry Summit 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that its Compact Convergence solution continues to gain momentum with mobile virtual network operators (MVNOs) and mobile virtual network enablers […]