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SugarCRM Professional Receives 2009 SIIA CODiE Award for Best Open Source Solution

SugarCRM Awarded Additional Accolades to Highlight Top Honors for Continuing Product Innovation and Customer Success
CUPERTINO, CA (May 12, 2009) –
SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that Sugar Professional has been recognized as the “Best Open Source Solution” by the Software & Information Industry […]

Healthtec Software Improves Efficiencies and Enhances Customer Service Using Soffront Software for Ten Years

Soffront® Software Inc., the leader of mid-market CRM software, today announced that HealthTec Software, Inc. has used Soffront CRM companywide for 10 years to save time, improve efficiency, and enhance customer service.
Fremont, California (May 11, 2009) –
Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that HealthTec Software, Inc. […]

SugarCRM Announces Resignation of John Roberts as CEO; Board Appoints Larry M. Augustin Interim CEO

SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that, effective today, John Roberts has resigned as the company’s Chief Executive Officer, and as a member of the Board of Directors, to pursue other opportunities. The B
Cupertino, Calif (May 07, 2009) –
SugarCRM, the world’s leading provider […]

Amdocs Introduces Combined Product and Service Catalog to Ease New Product Introduction, Management and Fulfillment

Industry’s first single catalog offering that shares a common data foundation for improved BSS and OSS integration, driving complete order to activation process
NICE, France (May 06, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it has delivered another major enhancement to its Amdocs CES Portfolio: the industry’s […]

SugarCRM Announces GetSocial Twitter Module as SugarForge.org Project of the Month

New Features Integrate Marketing with Social Media to Expand Communication and Customer Service Capabilities
CUPERTINO, Calif. (May 05, 2009) –
SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the GetSocial Twitter(TM) Module has been named the “Project of the Month” for SugarForge.org. The GetSocial Twitter module allows […]

Consona CRM Suite Recognized by Customer Interaction Solutions and CRM Magazine for Outstanding Solution

Prominent Industry Media Outlets Select Consona CRM as Recipient of Excellence Awards
Indianapolis (May 05, 2009) –
Consona CRM, a leading provider of total customer management solutions for the enterprise, today announced that both Customer Interaction Solutions and CRM magazine have chosen the Consona CRM Suite as a recipient of the 2009 CRM Excellence […]

Amdocs Announces Support for the Six Core Competencies in the Age of ‘Tera-play’

New service and core capabilities assure a successful journey to the era of the Tera-play: the connection of a trillion devices to the network
NICE, France (May 05, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced its support for service providers looking ahead to a not-too-distant future, […]

Survey Uncovers that Service Providers View Modernization as Key to Successful OSS Managed Services

Service Providers want to achieve faster time to market and increased service profitability from managed services; Two-thirds of those surveyed prefer bundling outsourcing of OSS with BSS
MANAGEMENT WORLD, NICE (May 05, 2009) –
Amdocs (NYSE: DOX) the leading provider of customer experience systems, today released the results of a first-of-its-kind survey exploring service […]

Amdocs introduces new features for its digital commerce solution to improve the online retail experience

New functionality helps service providers to better compete in the digital economy
ST. LOUIS (May 04, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced a new release of its digital commerce solution. The enhanced Amdocs Interactive Digital Commerce Solution includes significant enhancements that address the needs of service providers […]

Consona CRM Recognized With 2009 ISM Top 15 CRM Enterprise Software Award

Accolade Underscores Consona CRM’s Continued Leadership in the CRM Marketplace.
Indianapolis (April 30, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that Consona CRM has been named to ISM, Inc.’s Top 15 CRM Enterprise […]