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Canon Leadership Recognizes Consona Knowledge Management Deployment for Achieving Best-in-Class Customer Service

Canon ITS Receives 2008 CAPA Honor for enabling improved customer satisfaction and achieving substantial ROI.
Indianapolis, IN (March 09, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the Canon Information Technology Services (Canon […]

Switzerland’s Sunrise Expands and Extends Relationship with Alcatel-Lucent and Amdocs to 2015

Agreement expands Amdocs’ support of Sunrise’s operational support systems for better business performance and lower cost of ownership
ST. LOUIS (March 03, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has signed a new multi-year services agreement to maintain the Amdocs operational support systems (OSS) installation […]

Amdocs Receives Highest Possible Rating in BSS from Leading Analyst Firm

Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Amdocs received the highest possible rating of “Very Strong” from Gartner in its business support systems (BSS) vendor evaluation
ST. LOUIS (February 25, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Amdocs received the highest possible […]

ZOHO CRM GAINS SINGLE SIGN-ON

One Zoho Account Provides Access to All Zoho Applications
PLEASANTON, Calif. (February 24, 2009) –
Zoho today announced single sign-on support for Zoho CRM, the company’s award-winning and affordable on-demand customer relationship management application for organizations that want to run their businesses online. Finally, one Zoho account provides users with access to all Zoho applications. Zoho […]

The Republic of Kazakhstan Chooses Amdocs Customer Management Offering to Improve the Citizen Experience

Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been chosen by the Republic of Kazakhstan to provide CRM functionality for its Electronic Government project. Amdocs CES â?? CRM 7.5 will serve as the front-end interface both for government agents processing and responding
ST. LOUIS (February 24, 2009) –
Amdocs (NYSE: DOX), the leading […]

Consona Corporation Named to KMWorld’s “100 Companies that Matter in Knowledge Management”

Inclusion to Prestigious List Marks Seventh Straight Appearance for Consonaâ??s Knowledge Management Solution (Formerly KNOVA).
Indianapolis, IN (February 23, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the it has been named by […]

Telef

At Mobile World Congress 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Telefónica Europe has selected Amdocs ChangingWorldsâ?? technology to launch a new, ground-breaking Mobile Internet service to four of the mobile operators from Telefónica E
BARCELONA (February 17, 2009) –
At Mobile World Congress 2009, Amdocs (NYSE: DOX), […]

Amdocs Delivers Value, Results Needed for These Times through Enhanced Services

New methodology helps Amdocs to continue to deliver on time, on budget and with high quality
BARCELONA (February 17, 2009) –
At Mobile World Congress 2009, Amdocs (NYSE: DOX), the market leader in customer experience systems, announces enhanced services to lower the risk and cost of system implementation projects of all sizes. Whether […]

Amdocs Announces New Offerings for Growth Markets around the World

New and enhanced solutions demonstrate commitment, provide value and address critical needs for growth markets
BARCELONA (February 17, 2009) –
At Mobile World Congress 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced new and enhanced offerings to meet the needs of service providers in growth markets. These new […]

The JD Silvetti Group Automates Sales And Marketing Using Soffront CRM

Soffront® Software Inc., today announced that two companies within The JD Silvetti Group are using Soffront CRM to automate and more efficiently track sales and marketing activities.
Fremont, CA (February 17, 2009) –
Fremont, California – – Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that two companies within The JD […]