Amdocs software and services will provide operational and business support systems to enhance the customer experience via customer-care and retail channels
ST. LOUIS (January 25, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that U.S. Cellular has selected the Amdocs CES 8 product suite for its end-to-end […]
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U.S. Cellular Selects Amdocs CES 8 Product Suite for Business Transformation Project
I-Control Alliance Selects Soffront On-Demand CRM to Manage New Business Venture
FREMONT, Calif. (January 25, 2011) – Soffront® Software Inc., www.soffront.com, a leading provider of CRM software for over eighteen years, today announced that I-Control Alliance, LLC (www.iqsanalytics.com) selected Soffront integrated CRM to manage almost all aspects of their new business. I-Control Alliance provides policy accuracy and compliance services.
“This is a new company, so we were […]
Salesforce.com Appoints Matt Miszewski as Senior Vice President Global Public Sector
SAN FRANCISCO (January 18, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced the appointment of Matt Miszewski as senior vice president, Global Public Sector.
At salesforce.com, Miszewski reports to Hilarie Koplow-McAdams, executive vice president of sales, salesforce.com. In his new role, Miszewski will lead salesforce.com’s global public sector […]
Amdocs Recognized as ‘BSS Vendor of the Year’ and ‘Most Innovative Vendor of the Year’ in Asia Pacific
Amdocs awarded for industry contribution and innovation at Telecom Asia’s 2010 Readers’ Choice Awards
ST. LOUIS (January 18, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been recognized as “BSS Vendor of the Year” for the second consecutive year in Telecom Asia’s Readers’ Choice […]
Enterprises Around the World Select Salesforce CRM Over Microsoft
Companies including Comcast-Spectacor, JVL Corporation, and Milestone Systems choose Salesforce CRM over Microsoft CRM to accelerate growth with social, mobile and real-time CRM
SAN FRANCISCO (January 17, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced enterprises around the world are choosing Salesforce CRM over Microsoft Dynamics CRM. Companies like […]
Zoho Celebrates 2010 Successes
New Products, Upgrades, Integrations and Partnerships Round Out Year’s Wins New products: Zoho Support, Zoho Assist, Zoho Calendar New upgrades: Zoho Invoice , Zoho Sheet , Zoho Projects, Zoho Wiki New integrations: Zoho CRM, Zoho Search, Zoho Creator, Google Apps, Go-Daddy, PayPal New partnerships:
PLEASANTON, Calif. (December 14, 2010) – Helping people work online, Zoho today […]
Zoho CRM Adds QuickBooks, Telephony Integrations
Zoho CRM Synchronizes Customer
PLEASANTON, Calif. (December 08, 2010) – Helping people work online, Zoho today announced Zoho CRM gains new integrations with QuickBooks and telephony systems. Zoho CRM for QuickBooks gives SMBs and other users a convenient, automated way to synchronize customer data between the two applications. Similarly, Zoho PhoneBridge lets users integrate Zoho CRM […]
Salesforce.com Introduces Force.com 2, the Cloud 2 Platform, with Five New Services for Building Cloud 2 Apps
New Appforce, Siteforce, VMforce, ISVforce and Heroku services give business, IT, and ISVs the fastest way to build apps that are cloud, mobile and socialNew services will run on the trusted Database.com serviceForce.com 2 eliminates hardware and software complexity, dramatically acceler
SAN FRANCISCO (December 08, 2010) – DREAMFORCE 2010 — Salesforce.com (NYSE: CRM), […]
Casual Male Retail Group Uses RightNow to Improve Customer Experience, While Reducing Support Costs
RightNow CX helps Casual Male Retail Group save $400,000, reduce agent email response time from 24 to four hours, and decrease contact volume by 35 percent
BOZEMAN, Mont. (December 08, 2010) – Casual Male Retail Group, Inc., the largest specialty retailer of big and tall men’s apparel, including brands such as Rochester Big and Tall, Casual […]