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RightNow Introduces RightNow CX, the Customer Experience Suite

New Generation of Consumers with Sky-High Expectations and Social Empowerment Requires A New Solution; RightNow Delivers with RightNow CX ; RightNow Also Makes CX Commitment, Raising the Bar for Cloud Vendors Everywhere
Bozeman, Mont (October 27, 2009) – Today, RightNow (NASDAQ: RNOW) will kick off the first of its three global user conferences by announcing a […]

Marketo Sales Insight Ignites Revenue Growth with 75 Customers in Four Months

100% Native Force.com Sales Effectiveness Solution Extends Marketing Insight and Action to the Front Lines
SAN MATEO, CA (October 27, 2009) –
www.marketo.com -Marketo, the revenue-focused marketing automation company, today announced that Marketo Sales Insight, a 100% native Force.com application that helps sales understand, prioritize, and interact with the hottest leads and opportunities to close […]

RightNow November ’09 Embraces Social Networking to Deliver Better Customer Experiences

RightNow CX Boasts New Social Experience with Support Community, Innovation, Social Experience Designer and Cloud Monitor
Bozeman, Mont (October 27, 2009) – Today RightNow announced RightNow November ’09, the first release of its customer experience suite RightNow CX.
Designed to build loyalty and drive revenue through superior customer experiences across web, social and contact center touch points, […]

Amdocs Acquires jNetX, A Leading Provider in the Service Delivery Platform (SDP) Market

Acquisition accelerates Amdocs’ position in SDP; enables service providers to harness the capabilities of converged networks, IT and web in order to deliver rich, next-generation services
ST. LOUIS (October 27, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today has announced the acquisition of jNetX, a privately-held service delivery platform […]

Sage Awards $20,000, Winner of Small Business Start-Up Contest

Socially-conscious clothing designer INDIE PEACE takes home top prize in small business contest on MyBizCounts.com
Atlanta , GA (October 22, 2009) –
Sage North America today announced the winner and runners-up in its $20,000 MyBizCounts.com Start-Up Cash Contest, aimed at helping entrepreneurs turn their business dreams into reality.
Contest participants were tasked with creating a brief video […]

Sage Awards $20,000 to Winner of Small Business Start-Up Contest

Socially-conscious clothing designer INDIE PEACE takes home top prize in small business contest on MyBizCounts.com
Atlanta , GA (October 22, 2009) – Sage North America today announced the winner and runners-up in its $20,000 MyBizCounts.com Start-Up Cash Contest, aimed at helping entrepreneurs turn their business dreams into reality.
Contest participants were tasked with creating a brief […]

Marketo Demonstrates Marketing

Lead Management Innovator Delivers IndustryĆ¢??s Most Flexible Reporting and Syndication Services
SAN MATEO, CA (October 20, 2009) –
www.marketo.com -Marketo, the revenue-focused marketing automation company, today announced the availability of Marketo Lead Management Fall 09. With this release, Marketo delivers enhanced reporting and analytics capabilities, enabling marketing executives at companies of all sizes to measure […]

Open-Xchange and SugarCRM Partner to Combine Open Source Collaboration/CRM Efforts

Integrating CRM Data with Collaboration Platform Opens Knowledge Sharing Potential
NUREMBERG, Germany and CUPERTINO, Calif. (October 20, 2009) –
Open-Xchange, the leading provider of open source groupware, and SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced a cooperation to integrate data from SugarCRM and Open-Xchange collaboration software.
The integration […]

SugarCRM Customer 3Dconnexion Wins 2009 CRM Best Practices Award

SugarCRM and Insignio Recognized at CRM Expo, Europe’s Largest CRM Show
CUPERTINO, Calif (October 15, 2009) –
SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM), today announced that 3Dconnexion, a SugarCRM customer who manufactures 3-D control devices, won this year’s CRM Best Practice Award at CRM Expo in Nuremberg, Germany.
3Dconnexion, […]

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Amdocs replaces and consolidates existing systems for wireline, wireless and broadband billing, ordering and CRM to reduce operational costs and speed up time-to-market for new bundles
ST. LOUIS and SAO PAULO (October 15, 2009) –
At Futurecom 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced that CODETEL has deployed Amdocs […]