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Demand Generation Leader Marketo Appoints Jeff McCarthy to Lead Client Services

Fastest Growing Marketing Automation Vendor Responds to Customer Demand for High Value Services and Best Practices Expertise
SAN MATEO, CA (October 14, 2009) –
www.marketo.com – Marketo, the revenue-focused marketing automation company, today announced the appointment of Jeff McCarthy to Vice President of Client Services. McCarthy’s responsibilities include customer enablement, training, product support and consulting services […]

Amdocs Hosts Event in Silicon Valley to Introduce Open Innovation Program

Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled a new program called Open Innovation at an event held in Silicon Valley
ST. LOUIS and MENLO PARK, California (October 12, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled a new program called Open Innovation at an event […]

Marketo Announces Winners of Marketo Idol Showcase

Leading Companies Honored for B2B Marketing Excellence at Marketo User Summit 09
SAN MATEO, CA (October 06, 2009) –
Marketo, the revenue-focused marketing automation company, today announced the winners of its inaugural Marketo Idol Showcase awards program. The Marketo Idol Showcase awards recognize B2B marketers that have demonstrated excellence, innovation and ingenuity in their use of […]

DataSync and SugarCRM Form Strategic Partnership to Deliver Integrated Small Business Suite

CRM, Accounting and Communication Solutions Offered at an Affordable Price
CUPERTINO, CA & SIOUX FALLS, SD (October 06, 2009) –
DataSync, a leading provider of integrated small business software-as-a-service (SaaS) solutions, and SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced a strategic partnership to deliver an integrated suite […]

Amdocs Helps Build Verizon Developer Community

Amdocs’ Products Deliver Digital Content Settlement and Support for Mobile Application Developers
SAN DIEGO, BASKING RIDGE, N.J., and ST. LOUIS (October 06, 2009) –
From CTIA WIRELESS I.T. & Entertainment 2009®, Verizon Wireless said today it is working with Amdocs Interactive, a division of Amdocs (NYSE: DOX), the leading provider of customer experience […]

Amdocs Announces Support for Service Providers Seeking to Offer and Monetize Cloud-Based Services

Service providers can evolve their corporate business models to bill enterprise and corporate customers for cloud-based services
GENEVA (October 05, 2009) –
At ITU TELECOM WORLD 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it is providing support for service providers that are delivering cloud-based services to their […]

Avidian Technologies Invite Small and Medium Businesses to Get Real About the Economy with Acclaimed Technology Economist, Frank J. Bernhard of OMNI Consulting Group

Web-format briefing dispels the myths of todayâ??s economy and offers an insightful look at the trends affecting American business environments.
REDMOND, Wash. (October 01, 2009) –
Doom and gloom has played a constant theme in the backdrop of a worsening global economy since August of 2008. But despite rumors of hope and promise for a soon-to-end […]

Amdocs Demonstrates Leadership Position in Mediation

Amdocs has won six new mediation projects and six additional customers have deployed Amdocs Mediation
ST. LOUIS (September 29, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, continues to demonstrate its leadership in mediation with customer wins, deployments, and recognition by a leading analyst firm for strong market share.
Global Uptake […]

MyCRM GmbH Delivers Skype Integration for SugarCRM

SugarCRM Users are the First to Benefit from the Complete Integration of Skype and CRM to More Efficiently Manage and Track Daily Communications
USA (September 28, 2009) –
MyCRM GmbH, an open source and SaaS systems integrator, today released version 5.0 of MyCRM’s Call Manager for Skype for SugarCRM, the world’s most popular commercial open […]

Amdocs Survey: One out of Four Consumers Leave Service Providers’ Retail Stores without Making a Purchase

Survey identifies customer pain points when visiting retail outlets
ST. LOUIS (September 23, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of a survey exploring the main drivers that influence the customer experience when shopping at service providers’ retail stores, as well as its subsequent impact […]