B/OSS convergence essential to support BYOD trend
ST. LOUIS (May 16, 2012) – Amdocs, the leading provider of customer experience systems and services, today announced the results of a global survey that explores the growing demand for “bring your own device” (BYOD) support from business customers and the system implications this has for service providers. The […]
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Amdocs Survey: Service Providers Predict Accelerated Demand for ‘Bring Your Own Device’ Support to Better Serve Business Customers
Zoho Launches Zoho Sites, Website Builder for Businesses
Zoho Sites Website Builder Makes It Extremely Easy to Build Professional-Looking Websites That Are Also Mobile-Ready Drag-and-drop user interface, code-free development allow easy website creation Websites created using Zoho Sites are automatically optimized for mobile devices Zoho Creator powers cu
PLEASANTON, Calif. (May 15, 2012) – Zoho today announced the launch of Zoho Sites, its easy-to-use […]
Zoho Expands Mobile Apps for CRM, Projects and Docs
Company Adds Zoho Projects for iPhone, Zoho CRM and Zoho Docs for Android Zoho mobile applications announced at Zoholics 2012 today in San Francisco
PLEASANTON, Calif. (March 26, 2012) – Zoho today announced it has expanded its portfolio of mobile applications to include its project management, customer relationship management and document management solutions. The new Zoho […]
Amdocs Survey: Service Providers Have an Opportunity to Substantially Reduce Call Center Traffic with Proactive and Improved Self-Care Options
More than 40 percent of calls could be deflected to low-cost, online services
ST. LOUIS, March 22, 2012 – Amdocs, the leading provider of customer experience systems, […]
Mobile World Congress 2012: Amdocs Demonstrates Full Range of Solutions to Help Service Providers Embrace Challenge and Experience Success
Amdocs showcases CES portfolio innovations at Hall 8, Stand 101; “Art of Convergence” student art competition pictures the future
ST. LOUIS (February 21, 2012) – At Mobile World Congress in Barcelona next week, Amdocs (NYSE: DOX), the leading provider of customer experience systems, will showcase its full CES portfolio and demonstrate a range […]
VoltDelta OnDemand Enables RightNow Technologies CRM with Contact Center On Demand
VoltDelta’s”10 Billion Call Proven” Virtual Contact Center Infrastructure Now Integrated with RightNow CX Desktops
NEW YORK (August 09, 2011) – VoltDelta OnDemand Solutions, a leading provider of virtual contact center and voice self-service solutions with international reach, announced today the availability of its Delta On-Call virtual contact center with RightNow CX, the customer experience suite. Delta […]
Zoho Announces Zoho Support
Web-based Help Desk Application Helps Companies Streamline Customer Support Zoho Support users can easily manage and quickly reply to their customers’ requests Integrations with Zoho CRM and Zoho Chat enhance the value of Zoho Support Video tour of Zoho Support is available at http://bit.ly/zohosupp
PLEASANTON, Calif. (November 10, 2010) – Helping people work online, Zoho today […]
Nikon Instruments Drives Significant Additional Business With Salesforce CRM and Chatter
Mobile, social, and real-time Cloud 2 technologies help grow business for Nikon microscopy systems in first yearChatter enables new levels of collaboration across sales and marketing
SAN FRANCISCO (October 19, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced Nikon Instruments’ deployment of Salesforce CRM and Salesforce Chatter.
Before deploying […]
Zoho Adds Reports, Scheduling to Zoho Creator
New Modules Let Users Generate Charts, Graphs; Automate Tasks in Company’s Online Business Application Creation Software Zoho Creator Reports visually represents data to improve analysis and understanding Zoho Creator Scheduler enables a wide range of options for task automation Video tours of the Z
PLEASANTON, Calif. (October 06, 2010) – Helping people work online, Zoho today […]