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RightNow Sweeps 2011 CRM Magazine Service Leader Awards

Using RightNow CX, Telecom New Zealand Wins “Service Elite” for Transforming Its Contact Center, Increasing Sales Conversions and Providing Great Customer Experiences
BOZEMAN, Mont. (March 18, 2011) – RightNow (NASDAQ: RNOW) swept the 2011 CRM
RightNow beat competitors in the Web Support category by grabbing the highest score in customer satisfaction as well as high rankings in […]

Ukraine’s Kyivstar Expands Its Use of Amdocs OSS

New deployment provides mobile operator with a full picture of both its physical and logical infrastructure to better manage network resources
ST. LOUIS, March 2, 2011 — Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Kyivstar has expanded its use of Amdocs OSS (operational support systems) to […]

Salesforce.com Chairman and CEO Marc Benioff to Deliver Keynote at Cloudforce New York 2011

Over 4,000 attendees expected to attend Cloudforce New York – the largest cloud computing event outside of DreamforceFree industry event will detail the shift to Cloud 2 – mobile, social and open cloud computing – with more than 30 sessions and 45 industry partners
SAN FRANCISCO, Feb. 28, 2011 — Salesforce.com (NYSE: […]

Next-Generation Real Estate Company Relies on Salesforce.com’s Cloud 2 Technologies to Deliver Its Innovative Solution to the Housing Crisis

Salesforce CRM, Chatter and custom applications built on the Force.com platform and delivered on iPads enable Wiel Brien to run its business in the cloud
SAN FRANCISCO, Feb. 28, 2011 — Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced the success of Wiel Brien in using its Cloud 2 […]

RightNow Helps Marketers Improve Brand Experiences, Increase Online Conversions and Drive Sales

RightNow CX February 2011 with Intent Guide Gives Brands a New Way to Engage with Consumers Online
BOZEMAN, Mont. (February 23, 2011) – RightNow (NASDAQ:RNOW) today announced the availability of RightNow CX February 2011, which features RightNow CX Intent Guide with Natural Language Search. Taking exceptional customer experiences from the support page to the home page, […]

Salesforce.com Chairman and CEO to Deliver Keynote at Morgan Stanley Technology, Media & Telecom Conference

Events to be Webcast Live on salesforce.com’s Investor Relations Website
SAN FRANCISCO, Feb. 22, 2011 — Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Marc Benioff, Chairman and CEO at salesforce.com, will keynote and participate in an “Internet Trends” panel discussion at the Morgan Stanley Technology, Media & Telecom […]

Salesforce.com Executive Management to Participate at Pacific Crest Emerging Technology Summit

Events to be Webcast Live on salesforce.com’s Investor Relations Website
SAN FRANCISCO, Feb. 22, 2011 — Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Graham Smith, Chief Financial Officer, and Chuck Ganapathi, Senior Vice President Products, Chatter and Mobile, will present at the Pacific Crest Emerging Technology Summit the […]

SalesNexus.com Hosts ‘Buying Comes First, Selling Is Second’ Webinar

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HOUSTON (February 16, 2011) – SalesNexus.com, an online contact relationship management software company and the organizers of The Sales Mastery Institute, is pleased to announce a new webinar with Leanne Hoagland-Smith titled “Buying Comes First, Selling Is Second” on February 24, 2011 at 2pm EST.
Join Leanne Hoagland-Smith for this webinar to learn why increasing […]

RightNow’s Chief Solution Officer David Vap Presenting at SXSW with “United Breaks Guitars” YouTube Sensation Dave Carroll

Discussion of “How Social Media Impacts Crisis Communications” Among Highlights of Annual Interactive Conference
BOZEMAN, Mont. (February 16, 2011) – RightNow (NASDAQ: RNOW) today announced that Chief Solution Officer David Vap will lead an interactive session “Social Hotline: How Social Media Impacts Crisis Communications” at the upcoming South by Southwest (SXSW) Interactive Conference taking place at […]

PrimeTel Selects and Deploys Amdocs Compact Convergence to Support the Launch of the First MVNO in Cyprus

Rapid deployment of Amdocs’ software for real-time charging, customer care and value-added services will enable PrimeTel to secure leading foothold as market opens to new entrants
ST. LOUIS (February 15, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Cyprus’ PrimeTel PLC has deployed the Amdocs Compact […]