BOZEMAN, Mont. (July 29, 2010) – Cloud-based customer experience solutions provider RightNow® (NASDAQ: RNOW) today announced speaking sessions at CRM Magazine’s CRM Evolution 2010 and Speech Technology Magazine’s SpeechTEK 2010, which are co-located at the New York Marriott Marquis, August 2-4, 2010. Notably, Greg Gianforte, CEO and founder of RightNow, will participate in the CRM […]
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Research Report Shows Leading Companies Focus On Consistent Service Delivery Across Multiple Channels
With Increased Use of Support Tools Such as Chat and Web Portals, Organizations Investing in the Regularity of Information Across All Channels are Seeing Higher Resolution and Retention Rates
Indianapolis (July 27, 2010) –
Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for […]
RightNow Appoints Brian Curran to Vice President of Web Solutions
Former Best Buy Executive to Lead Center of Excellence for the RightNow Web Experience
BOZEMAN, Mont. (July 22, 2010) – RightNow® (NASDAQ: RNOW) today announced the appointment of Brian Curran to vice president, web solutions. Curran is responsible for ensuring that RightNow clients receive the greatest possible value from the RightNow Web Experience solution. In this […]
Facebook® Selects Salesforce.com
World’s largest social networking service selects world’s leading enterprise cloud for CRM
SAN FRANCISCO (July 21, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Facebook (http://www.Facebook.com/facebook) has selected Salesforce CRM (http://www.salesforce.com/crm/sales-force-automation) to manage its fast-growing sales operations.
Facebook Looks to the Cloud to Increase Sales Process Efficiency
Facebook evaluated the pros and […]
Amdocs Signs Six-Year Managed Services Deal with Sensis
ST. LOUIS (July 21, 2010) – Amdocs (NYSE: DOX) today announced the largest Australian-owned online advertising and digital mapping business, Sensis, is using Amdocs to support and develop its customer relationship management, production and provisioning platform and other associated IT managed services.
The new agreement will include application support, data-center services and additional managed services […]
CRM SOFTWARE FROM SOFFRONT® HELPS PRINTEC GROUP IMPROVE REPORTING AND FORECASTNG
Soffront Software, Inc. announced today that Printec Group is using Soffront CRM software to dramatically improve reporting, forecasting, and tracking of business data. Printec Group of Companies (www.printecgroup.com) is South East Europeâ??s leader in transaction automation.
Fremont, California (July 13, 2010) –
Soffront Software, Inc. announced today that Printec Group is using Soffront CRM software to […]
Soffront CRM Customer Diefendorf Capital Planning Associates Recognized at Gartner Customer 360 Summit
Soffront Software, Inc. announced today that their customer, Diefendorf Capital Planning Associates (DCPA), was named the winner in the category of Efficiency in the 2010 Gartner & 1to1 Media CRM Excellence Awards, Americas region.
Fremont, California (June 29, 2010) –
Soffront Software, Inc. announced today that their customer, Diefendorf Capital Planning Associates (DCPA), was named […]
Salesforce Chatter Is Here
Salesforce.com delivers Salesforce Chatter–a new way for people around the world to workWorld’s first Cloud 2 enterprise social collaboration application and platform creates a new economy for partners and developers to realize tremendous successNew Chatter license unlocks huge potentia
SAN JOSE, Calif. (June 22, 2010) – CLOUDFORCE 2010 – Salesforce.com (NYSE: CRM), the enterprise cloud computing […]
Industry Experts Define the Customer Service Experience in Upcoming Webinar
Telecoms.com and Consona Host Webcast Exploring Customer Service Trends and Methods Needed for Digital Service Providers to Stand Out in Todayâ??s Competitive Market
Indianapolis, IN (May 26, 2010) –
Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced […]
Consona Partners with Bharti Airtel to Deliver Improved Customer Services and Solutions
NetXpert Enhanced Desktop Portal Allows Bharti to Maximize Customer Information to Provide Personalized Service Reminders and Solutions
Indianapolis, IN (May 05, 2010) –
Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services, today announced that Bharti Airtel, one of Asia’s leading integrated telecom services providers, […]