CRM channel recognized for top performance and commitment to exceed customer expectations, solve business problems
Pleasanton (June 10, 2009) –
FrontRange Solutions®, the developer of CRM and IT business software, has recognized its top global CRM partners based on their exceptional business performance, revenue growth and overall commitment to providing end users customers with the […]
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Italy’s Enel Expands its Relationship with Amdocs and Deploys New Amdocs Customer Management Products
New products can enable Enel to reduce contact center costs and improve call resolution
ST. LOUIS (June 09, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Enel, Italy’s largest energy provider, has deployed contact center and agent interaction products from Amdocs CES – CRM 7.5. The customer […]
New Research Imparts Industry Expertise on How to Empower Enterprises and Customers with Knowledge
CRM Industry Thought Leader Examines How to Access and Capitalize on Corporationsâ?? Most Overlooked and Abundant Commodity.
Indianapolis, IN (June 05, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the general availability of two […]
Israel’s D Group Expands its Use of Amdocs to Support Leading Product- and Price-Comparison Web Site, Zap
Amdocs search solution delivers fast, relevant and personalized results for a superior online user experience
ST. LOUIS (June 03, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced that D Group, a business unit of Golden Pages Group and Israel’s leading online and print directory publisher, has expanded its use […]
China’s Hubei Telecom Selects and Deploys Amdocs Customer Relationship Management and Business Support Systems to Improve Customer Experience and Service Efficiency
Amdocs delivers a centrally managed customer and revenue management infrastructure for unified customer view and real-time billing
ST. LOUIS (June 02, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Hubei Telecom, a unit of China Telecom Group operating in Hubei province, has selected and deployed Amdocs as […]
SugarCRM Delivers Enhanced Web Services and Improved Mobile CRM Tools
New features enable users to quickly create new themes and custom mobile views, and offers more dynamic team management and integration capabilities surrounding core CRM processes.
CUPERTINO, Calif. (May 27, 2009) –
SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the beta release of its new web services […]
Industry Experts Reveal Keys to Realizing the True Value of Support and Service in Business
New Study Informs Executives How to Capitalize on the Potential Power Service and Support Organizations Have to Drive Business Growth.
Indianapolis, IN (May 27, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the […]
FrontRange Solutions Announces Updated Partner Program
Streamlined program enables partners to easily engage, train and sell full suite of FrontRange products
Pleasanton (May 27, 2009) –
FrontRange Solutions, a leading developer of IT Service Management and Infrastructure Management software for mid-sized and distributed enterprises, announced today that it has updated its global Partner Program by simplifying engagement and introducing deal registration.
Jim O’Gara, […]
Sweden’s SmartTrust Deploys Amdocs Customer Management Software for Customer Support Excellence
Amdocs delivered service assurance solution upgrade on time, on budget, and ensured operational continuity
ST. LOUIS (May 27, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced that SmartTrust, a leading Swedish provider of SIM and device management software for mobile operators worldwide, has upgraded its service assurance […]
MetroPCS Deploys Amdocs Billing, Customer Relationship Management and Operational Support Systems in a Managed Services Model
Amdocs delivers rapid implementation, converting all MetroPCS customers onto Amdocs CES 7.5 in just nine monthsâ??on time and on budget
DALLAS, TX and ST. LOUIS, MO (May 21, 2009) –
MetroPCS Communications, Inc. (NYSE: PCS), the leading provider of unlimited, flat-rate, pay-in-advance wireless communications service in the U.S., and Amdocs (NYSE: DOX), the leading […]