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Amdocs Continues to Demonstrate Leadership in Customer Experience Systems for the Cable Broadband Industry

Amdocs unveils prototype of tru2way® functionality, demonstrates innovation and leadership at The Cable Show
WASHINGTON, D.C. (April 01, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), demonstrates its ongoing innovation in support of the broadband cable industry at The Cable Show. Amdocs is showcasing a prototype of its tru2way […]

Amdocs OSS Will Support Costa Rica’s ICE for Wireless and Wireline Convergence Transformation Project

Large-scale modernization project will enable fast, low-cost launch of new mobile, residential and business telephony and broadband services
ST. LOUIS (March 25, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, will support the operational support systems (OSS) requirements of Instituto Costarricense de Electricidad (ICE), Costa Rica’s national service provider of […]

Soffront Receives Unified Communications Magazine’s 2008 Product of the Year Award

Soffront announced today that Technology Marketing Corporation’s (TMC®) Unified Communications® magazine has named Soffront’s CRM as a recipient of its 2008 Product of the Year Award.
Fremont, CA (March 23, 2009) –
Soffront (www.soffront.com) announced today that Technology Marketing Corporation’s (TMC®) Unified Communications magazine (www.uc-mag.com) has named Soffront’s CRM as a recipient of its 2008 […]

Canon Leadership Recognizes Consona Knowledge Management Deployment for Achieving Best-in-Class Customer Service

Canon ITS Receives 2008 CAPA Honor for enabling improved customer satisfaction and achieving substantial ROI.
Indianapolis, IN (March 09, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the Canon Information Technology Services (Canon […]

Switzerland’s Sunrise Expands and Extends Relationship with Alcatel-Lucent and Amdocs to 2015

Agreement expands Amdocs’ support of Sunrise’s operational support systems for better business performance and lower cost of ownership
ST. LOUIS (March 03, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has signed a new multi-year services agreement to maintain the Amdocs operational support systems (OSS) installation […]

Amdocs Receives Highest Possible Rating in BSS from Leading Analyst Firm

Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Amdocs received the highest possible rating of “Very Strong” from Gartner in its business support systems (BSS) vendor evaluation
ST. LOUIS (February 25, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Amdocs received the highest possible […]

ZOHO CRM GAINS SINGLE SIGN-ON

One Zoho Account Provides Access to All Zoho Applications
PLEASANTON, Calif. (February 24, 2009) –
Zoho today announced single sign-on support for Zoho CRM, the company’s award-winning and affordable on-demand customer relationship management application for organizations that want to run their businesses online. Finally, one Zoho account provides users with access to all Zoho applications. Zoho […]

The Republic of Kazakhstan Chooses Amdocs Customer Management Offering to Improve the Citizen Experience

Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been chosen by the Republic of Kazakhstan to provide CRM functionality for its Electronic Government project. Amdocs CES â?? CRM 7.5 will serve as the front-end interface both for government agents processing and responding
ST. LOUIS (February 24, 2009) –
Amdocs (NYSE: DOX), the leading […]

Consona Corporation Named to KMWorld’s “100 Companies that Matter in Knowledge Management”

Inclusion to Prestigious List Marks Seventh Straight Appearance for Consonaâ??s Knowledge Management Solution (Formerly KNOVA).
Indianapolis, IN (February 23, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the it has been named by […]

Telef

At Mobile World Congress 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Telefónica Europe has selected Amdocs ChangingWorldsâ?? technology to launch a new, ground-breaking Mobile Internet service to four of the mobile operators from Telefónica E
BARCELONA (February 17, 2009) –
At Mobile World Congress 2009, Amdocs (NYSE: DOX), […]