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OSS Transformations Accelerating with 70 Percent of Service Providers Trying to Capture Operational Benefits, Faster Time to Market and Better Customer Experience, New Amdocs Survey Finds

ST. LOUIS (August 02, 2011) – Amdocs, the leading provider of customer experience systems, today released the results of a global survey that highlights the factors driving OSS (operational support systems) transformation, the different transformation approaches undertaken and the progress made to date. Amdocs commissioned the survey of service providers around the world to provide […]

OSS Transformations Accelerating with 70 Percent of Service Providers Trying to Capture Operational Benefits, Faster Time to Market and Better Customer Experience, New Amdocs Survey Finds

ST. LOUIS (August 02, 2011) – Amdocs, the leading provider of customer experience systems, today released the results of a global survey that highlights the factors driving OSS (operational support systems) transformation, the different transformation approaches undertaken and the progress made to date. Amdocs commissioned the survey of service providers around the world to provide […]

Service Providers Across Caribbean and Latin America Select Amdocs to Meet Demands of the Connected World

Service providers choose Amdocs solutions to handle convergent billing, strengthen their customer experience and operational support systems to address the “capacity crunch”
ST. LOUIS (July 27, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it has signed multiple business contracts with wins across the Caribbean and Latin […]

SugarCRM Appoints Open Source "Ninja-neer" John Mertic to Manage Its Fast-Growing CRM User Community

Community Edition Users at 800,000+ and Counting as Sugar Unveils New Tools for Developers at OSCON
PORTLAND, Ore. (July 25, 2011) – OSCON –SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced that its open source community has surged to over 800,000 SugarCRM Community Edition users, and to manage this creative (and boisterous) population, […]

Leading Mobile Banking Provider Clairmail® Selects Jigsaw Data Cloud to Drive Mobile Banking Success

Clairmail increases sales productivity and marketing campaign response rates with unmatched data accuracy delivered in real-time by Jigsaw’s 1.8 million member communityMobile banking solutions leader leverages Salesforce Sales Cloud, Chatter, Force.com, Service Cloud and Jigsaw to boost effic
SAN FRANCISCO (July 25, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, […]

Telenor Serbia Deploys Amdocs OSS as Part of Next-Generation Network Transformation

Telenor Serbia gains a single view of its network assets through improved management of network resources and accurate planning
ST. LOUIS (June 23, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Telenor Serbia with help of local partner, S&T Serbia, has deployed Amdocs OSS (operational support […]

Independent Research Firm Cites Salesforce.com a Leader in Platform-as-a-Service

Force.com designated a PaaS Leader for business experts, ISVs and service providersPaaS defined as “the key to unlock the power of cloud computing”
SAN FRANCISCO (June 22, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced it has been cited as a leader in two Forrester Research, Inc. Waves […]

Amdocs has Signed a Definitive Agreement to Acquire Bridgewater Systems, a Publicly Held Provider of Policy Management and Network Control Solutions

Acquisition aimed at allowing service providers to realize new value-based data monetization strategies to capitalize on the data explosion and deliver a personalized data experience
ST LOUIS (June 17, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it has entered into a definitive agreement to acquire all […]

SugarCRM Notches Another Quarter of Record Revenues and Continues Its Cash-Positive Growth

CUPERTINO, Calif. (June 15, 2011) – SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced that its strong upward momentum continued in the first quarter of 2011, with revenue and billings up 43 percent over the same quarter in 2010, growth spurred in large part by the success of its sales channel partners.
The […]

Salesforce.com Chairman and CEO Marc Benioff to Deliver Keynote at Cloudforce Boston and Minneapolis 2011

The biggest cloud computing events ever held in Boston and Minneapolis will showcase the shift to social, mobile and open cloud computingAttendees to collaborate with cloud computing leaders in expert led sessions and Cloudforce Expos
SAN FRANCISCO (June 14, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced chairman […]