Archive | Technology RSS feed for this section

SugarCRM Enhances Platform Edition; adds Customization Capabilities to Sugar 6

Enhancements to Sugar Logic, Support for Oracle 11g and Easier Cloud Deployment Options Highlight Platform Additions to Sugar 6
SAN FRANCISCO (April 06, 2011) – SugarCRM, the world’s fastest growing customer relationship management (CRM) company, today announced new platform additions to Sugar 6, the most flexible, intuitive and open CRM platform on the market. The latest […]

SugarCRM Extends Social Business Features in Sugar 6

New Product Capabilities, Along with Integrations to Leading Social Business Providers like IBM, Google, Cisco and Citrix Online Extend SugarCRM Leadership in Social CRM
SAN FRANCISCO (April 05, 2011) – SugarCRM, the world’s fastest growing customer relationship management (CRM) company, today announced new additions to Sugar 6 that enhance the product’s existing position as the leading […]

SugarCRM Acquires iExtensions, the Market-Leading CRM for Lotus Notes

Company Founder and CEO John Carini Joins SugarCRM Executive Team
SAN FRANCISCO (April 05, 2011) – SugarCRM, the world’s fastest growing customer relationship management (CRM) company, has acquired iExtensions CRM from iEnterprises, Inc. for an undisclosed sum. The announcement was made here at SugarCon, SugarCRM’s annual customer, partner and developer conference.
“We are committed to providing our […]

Salesforce.com EVP Technology and EVP Platform and Marketing to Present at Upcoming Investor Events

Events to be Webcast Live on salesforce.com’s Investor Relations Website
SAN FRANCISCO, March 31, 2011 — Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Steve Fisher, Executive Vice President, Technology, and George Hu, Executive Vice President, Platform and Marketing, will present at the following events the week of April […]

RightNow Clients iRobot and J&P Cycles to Present at Gartner Customer 360 Summit

Leading Brands Share Social Contact Center Strategies to Embrace Modern Consumers, Deliver Exceptional Multi-Channel Experiences, and Drive Brand Loyalty
BOZEMAN, Mont. (March 30, 2011) – RightNow
In the session “Embracing Social Consumers,” Maryellen Abreu, director of global technical support at iRobot, will discuss how the company uses the RightNow Social Experience solutions to increase social consumer advocacy. […]

SugarCRM Selected by AlwaysOn as OnDemand Company of the Year

SugarCRM emerges as Overall Winner of the AlwaysOn OnDemand Top 100 for Leadership in Cloud Computing
CUPERTINO, Calif. (March 30, 2011) – SugarCRM, the world’s fastest growing customer relationship management (CRM) company, today announced that it has been chosen by AlwaysOn as the overall OnDemand Top 100 winner. Inclusion in the OnDemand 100 signifies leadership amongst […]

Salesforce.com Chairman and CEO Marc Benioff to Deliver Keynote at Cloudforce Paris 2011

More than 2,000 attendees registered to attend Cloudforce Paris – one of the largest cloud computing events in FranceFree event will detail the shift to Cloud 2 – mobile, social and open cloud computing – featuring industry leaders including Accenture, ALD Automotive, Dell, Schneider Electric,
PARIS, March 29, 2011  — Salesforce.com (NYSE: CRM), […]

Vodafone Germany Selects and Deploys Amdocs to Modernize Mediation System

Amdocs Mediation will enable Vodafone Germany to manage large data volumes following growth in smartphone use and forthcoming launch of high-bandwidth LTE services
ST. LOUIS, March 29, 2011 — Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced that Vodafone Germany has deployed Amdocs Mediation 8.  Amdocs Mediation […]

Eniro Deploys Amdocs Digital Advertising Solution to Launch Multi-National Digital Advertising Network in Scandinavia

Deployment will allow Eniro to increase digital advertising sales and reduce operational costs
ST. LOUIS and STOCKHOLM, March 21, 2011 — Amdocs (NYSE: DOX), the leading provider of customer experience systems, and Eniro (OMX Stockholm Stock Exchange: ENRO) today announced that Eniro has deployed the Amdocs’ digital advertising system to enable the […]

RightNow Sweeps 2011 CRM Magazine Service Leader Awards

Using RightNow CX, Telecom New Zealand Wins “Service Elite” for Transforming Its Contact Center, Increasing Sales Conversions and Providing Great Customer Experiences
BOZEMAN, Mont. (March 18, 2011) – RightNow (NASDAQ: RNOW) swept the 2011 CRM
RightNow beat competitors in the Web Support category by grabbing the highest score in customer satisfaction as well as high rankings in […]