Benioff to address audience of CTOs from Fortune 500 companies on IT’s role in the age of cloud computing
SAN FRANCISCO (November 16, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced chairman and CEO Marc Benioff will deliver the keynote address at CTO Forum, an invitation-only event, on November […]
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Salesforce.com Chairman and CEO Marc Benioff to Speak at CTO Forum
Salesforce.com Chairman and CEO Marc Benioff to Speak at Web 2.0 Summit
Benioff to join Tim O’Reilly, Paul Maritz of VMware Inc., and Andy Jassy of Amazon Web Services and Amazon Infrastructure for a discussion on cloud computing
SAN FRANCISCO (November 15, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced chairman and CEO Marc Benioff will speak at Web 2.0 […]
Amdocs Benchmark Sets New Record for Large-Volume Processing of Prepaid Voice, Data and Messaging
Demonstrates real-time service control for more than 510 million busy hour call attempts (BHCA) using the Linux operating system on low-cost hardware
ST. LOUIS (November 15, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of a benchmark that tested the Amdocs jNetX NextGen SCP (service […]
Amdocs Survey: Wireless Service Providers Say the ‘Capacity Crunch’ Impacts Brand Perception
75 percent of wireless service providers cite end-to-end quality of service design as a top challenge; Network expansion underway
ST. LOUIS (November 11, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today released the results of a survey that outlines the scale and significance of the data capacity crunch […]
Value Team and Amdocs Compact Convergence Replace Systems at Leading Italian MVNO
Amdocs solution replaces real-time charging and service delivery systems to enable the MVNO’s continued growth
MILAN (November 11, 2010) – Value Team, a leading Italian IT consulting and services firm, and Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced that they have delivered the Amdocs Compact Convergence solution as part […]
Now They’re Listening: Telstra Uses Salesforce.com to Connect With Staff and Drive Innovation
SYDNEY (November 10, 2010) – Telstra has identified almost 300 new company initiatives since it went live with Salesforce Ideas (known as T[ideas] at Telstra) exactly one year ago today. T[ideas] is Telstra’s company-wide, real-time online opinion forum that was launched to encourage staff interaction as part of its commitment to grow the business through […]
Zoho Announces Zoho Support
Web-based Help Desk Application Helps Companies Streamline Customer Support Zoho Support users can easily manage and quickly reply to their customers’ requests Integrations with Zoho CRM and Zoho Chat enhance the value of Zoho Support Video tour of Zoho Support is available at http://bit.ly/zohosupp
PLEASANTON, Calif. (November 10, 2010) – Helping people work online, Zoho today […]
Vote Now in the RightNow Customer Service Week Video Contest
Finalists Include Abercrombie & Fitch, Black & Decker, Bass Pro Shop, Big Fish Games, Chamberlain Group, Compassion Australia, J&P Cycles, MySpace, Serial Solutions and Virgin Mobile Australia
BOZEMAN, Mont. (November 10, 2010) – In early October, RightNow (NASDAQ: RNOW) asked its clients to create videos that showcased their passion for customer experience. Some of the world’s […]
SugarCRM Adds New Mobile, Global and Social Capabilities to Sugar 6
Latest Version of the World’s Most Flexible, Intuitive and Open CRM Solution Adds iPhone Support, 13 New Languages and New Twitter Integration
CUPERTINO, Calif. (November 09, 2010) – SugarCRM, the world’s fastest growing customer relationship management (CRM) company, today announced new Global, Mobile and Social features to its award-winning CRM suite. Highlights include a new native […]
Amdocs Participates in Industry Showcase that Demonstrates Future Service Provider Cloud Operations
Joins Chunghwa Telecom, HP and Cariden to demonstrate new resource, service and revenue management models for cloud services
ORLANDO, Fla. (November 09, 2010) – Service providers today are limited in their ability to monetize their cloud offerings since their systems can support only basic network resource planning capabilities and simple, subscription-based price-plans. As part of a […]