With Increased Use of Support Tools Such as Chat and Web Portals, Organizations Investing in the Regularity of Information Across All Channels are Seeing Higher Resolution and Retention Rates
Indianapolis (July 27, 2010) –
Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for […]
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Research Report Shows Leading Companies Focus On Consistent Service Delivery Across Multiple Channels
Cellcom Israel Selects Amdocs for Managed Services
ST. LOUIS (July 27, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced a new managed services agreement with Cellcom Israel, the leading mobile provider in Israel with over three million customers. Under the new agreement, Amdocs will manage day-to-day IT operations and application development and maintenance in support […]
RightNow Appoints Brian Curran to Vice President of Web Solutions
Former Best Buy Executive to Lead Center of Excellence for the RightNow Web Experience
BOZEMAN, Mont. (July 22, 2010) – RightNow® (NASDAQ: RNOW) today announced the appointment of Brian Curran to vice president, web solutions. Curran is responsible for ensuring that RightNow clients receive the greatest possible value from the RightNow Web Experience solution. In this […]
Facebook® Selects Salesforce.com
World’s largest social networking service selects world’s leading enterprise cloud for CRM
SAN FRANCISCO (July 21, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Facebook (http://www.Facebook.com/facebook) has selected Salesforce CRM (http://www.salesforce.com/crm/sales-force-automation) to manage its fast-growing sales operations.
Facebook Looks to the Cloud to Increase Sales Process Efficiency
Facebook evaluated the pros and […]
Amdocs Signs Six-Year Managed Services Deal with Sensis
ST. LOUIS (July 21, 2010) – Amdocs (NYSE: DOX) today announced the largest Australian-owned online advertising and digital mapping business, Sensis, is using Amdocs to support and develop its customer relationship management, production and provisioning platform and other associated IT managed services.
The new agreement will include application support, data-center services and additional managed services […]
SugarCRM Announces Open Source Testing Tools at OSCON 2010; Senior Engineer John Mertic and Chief Marketing Officer Nick Halsey to Speak
New Tools Support SugarCRM Developers, Partners and Customers in Building Enhancements and Customizations
PORTLAND, Ore. (July 21, 2010) – OSCON 2010 CONFERENCE
“We empower our partners and customers to control their own destiny through an open development process,” said SugarCRM Chief Executive Officer Larry Augustin. “Earlier this year we opened up access to our source code repository. […]
Salesforce.com Wins Two Stevie Awards for Its Innovation and Corporate Philanthropy
Eighth annual American Business Awards honor salesforce.com as the Most Innovative Company of the Year (2,500+ employees) and for Corporate Social Responsibility Program of the Year (2,500+ employees)
SAN FRANCISCO (July 21, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced that it has been awarded two coveted Stevie Awards in […]
Salesforce CRM Ranked a Leader by Independent Research Firm
Salesforce.com noted for proving the value of SaaS for organizations of all sizesReport states that SaaS for CRM is now the default choice
SAN FRANCISCO (July 20, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced it has been cited as a Leader in The Forrester Wave™: CRM Suites for Mid-Sized […]
Pro-Bel Enterprises Builds Multiple Custom Applications on Force.com to Run Its Business With Cloud Computing
Leader in suspended access and fall protection equipment builds custom applications in weeks in the cloud vs. months with on-premise application development
SAN FRANCISCO (July 20, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced Pro-Bel Enterprises Ltd. has built several custom applications on Force.com to run its business in the cloud. […]
Marketo Helps QlikTech Implement Global, Multi-Touch Lead Generation Campaign during 2010 World Soccer Finals
Marketing Automation Company Helps QlikTech Generate Over 10,000 New Leads in Under Two Weeks During Company’s ‘World Football Fan App’ Campaign
SAN MATEO, Calif. (July 13, 2010) – Marketo, the revenue cycle management company, today announced it has helped QlikTech, the company behind QlikView, a leading business intelligence tool, generate more than 10,000 new contacts for […]