Customer Relationship Management (CRM) software gives companies a competitive advantage in the marketplace, as it helps them establish and maintain strong relationships with their clients. We know that technology is constantly developing and changing. CRM software needs to keep up with these changes and developments in order to remain useful and successful. When the iPad […]
PrimeTel Selects and Deploys Amdocs Compact Convergence to Support the Launch of the First MVNO in Cyprus
Rapid deployment of Amdocs’ software for real-time charging, customer care and value-added services will enable PrimeTel to secure leading foothold as market opens to new entrants
ST. LOUIS (February 15, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Cyprus’ PrimeTel PLC has deployed the Amdocs Compact […]
Operators Want Higher Smartphone Revenues, But Need to Educate Customers on Using Advanced Features
Amdocs Survey: Getting Smarter About SmartphonesService providers face higher costs to support smartphone users, according to global survey; New support tools, diagnostics for call center agents can help meet challenge
BARCELONA, Spain (February 14, 2011) – At Mobile World Congress 2011, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced […]
U.S. Cellular Selects Amdocs CES 8 Product Suite for Business Transformation Project
Amdocs software and services will provide operational and business support systems to enhance the customer experience via customer-care and retail channels
ST. LOUIS (January 25, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that U.S. Cellular has selected the Amdocs CES 8 product suite for its end-to-end […]
Salesforce.com Appoints Matt Miszewski as Senior Vice President Global Public Sector
SAN FRANCISCO (January 18, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced the appointment of Matt Miszewski as senior vice president, Global Public Sector.
At salesforce.com, Miszewski reports to Hilarie Koplow-McAdams, executive vice president of sales, salesforce.com. In his new role, Miszewski will lead salesforce.com’s global public sector […]
Pelephone Upgrades its Amdocs Mediation System
Upgrade to Amdocs CES – Mediation 8 allows mobile provider to support growth of data usage while reducing hardware cost
ST. LOUIS (December 22, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced today that Pelephone Communications, Ltd., an Israeli mobile service provider, has upgraded its systems to Amdocs […]
Salesforce.com Appoints JP Rangaswami as Chief Scientist
LONDON (November 24, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced the appointment of JP Rangaswami to the newly created position of Chief Scientist.
At salesforce.com, Rangaswami reports to Marc Benioff, chairman and CEO, salesforce.com. In his new role, Rangaswami will help European customers think about innovative ways to […]
SugarCRM Extends Mobile CRM Leadership with General Availability of New iPhone App in Sugar 6
Native iPhone Application Part of the New Enhancements to Sugar 6
CUPERTINO, Calif. (November 23, 2010) – SugarCRM, the world’s fastest growing customer relationship management (CRM) company, extends its mobile CRM leadership position with its new native iPhone application, made generally available today as part of the latest enhancement to Sugar 6
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