Need to manage change within the network prolongs time to market for new services; tighter link between marketing and network planning functions is essential
ORLANDO (December 08, 2009) –
At Management World Americas 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of an independent survey that […]
Major Shift Required in Network Planning and Rollout for Next Generation Services, Amdocs Survey Discovers
Amdocs Benchmark on IBM Servers and Storage Achieves Superior Performance for Prepaid Charging
Industry performance record set for charging of 120 million prepaid subscribers
ORLANDO (December 08, 2009) –
At Management World Americas 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled the breakthrough results of a benchmark that tested the Amdocs Convergent Charging product on cost-effective, IBM Power blade servers. The […]
Consona Customer Management Software Empowers ASB to Deliver Exceptional Customer Service
New Case Study Unveils Successful Bankâ??s History of Dedication to Customer-Focused Values Using Cutting-Edge CRM Technology
Indianapolis, IN (December 03, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the success story of long-time Consona […]
SugarCRM Announces General Availability of Sugar 5.5
New features enable users to create new themes and custom mobile views, and strengthens integration capabilities around industry-leading CRM platform
CUPERTINO, Calif. (December 02, 2009) –
SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, today announced the general availability of Sugar 5.5 which includes a new web services framework, platform […]
Sage North America Reports Results for 2009
Sage North America, part of the Sage Group plc (LSE: SGE), announced today that total revenue for its fiscal year ended September 30, 2009 was $US 889.4 million, a decrease of 10%* over the same prior year period.
Irvine , CA (December 02, 2009) –
Sage North America, part of the Sage Group plc (LSE: SGE), […]
Sage North America Reports 2009 Results
Irvine , CA (December 02, 2009) – Sage North America, part of the Sage Group plc (LSE: SGE), announced today that total revenue for its fiscal year ended September 30, 2009 was $US 889.4 million, a decrease of 10%* over the same prior year period. Overall North America EBITA margin, including restructuring charges of […]
New Book
SugarCRM expert John Mertic authors book on how to create custom business applications on SugarCRM
Cupertino, CA (December 01, 2009) –
SugarCRM, the world’s leading provider of open source customer relationship management (CRM) applications, today announced the publication of “The Definitive Guide to SugarCRM: Better Business Applications” by SugarCRM expert John Mertic. The book, published by […]
New Book
SugarCRM expert John Mertic authors book on how to create custom business applications on SugarCRM
Cupertino, CA (December 01, 2009) –
SugarCRM, the world’s leading provider of open source customer relationship management (CRM) applications, today announced the publication of “The Definitive Guide to SugarCRM: Better Business Applications” by SugarCRM expert John Mertic. The book, published by […]
Marketo Customer Named
Banner Year for ShipServ VP Marketing John Watton; Also Honored with CRM Magazine Elite Award and Gartner Award for Marketing Optimization
SAN MATEO, CA (December 01, 2009) –
Marketo, the revenue-focused marketing automation company, today joins the industry in congratulating ShipServ VP Marketing John Watton, a Marketo customer since 2007, for winning ‘Marketer of the […]
RightNow CX November 09, with Fully Integrated RightNow Social Experience, Helps Companies Embrace Social Networking to Deliver Better Customer Experiences
Alcatel-Lucent, Husqvarna, Hi-Rez Studios and Rez-1 use RightNow to Facilitate Customer Communities, Create Customer Loyalty and Reduce Support Costs; EDR wins Forrester Groundswell Award using RightNow Social Experience
Bozeman, Mont (November 30, 2009) – RightNow (NASDAQ: RNOW) CX November 09 is now generally available. RightNow CX, the customer experience suite, is comprised of three primary […]