Webinar Reveals Best Practices for Top-Notch Customer Service

Yankee Group and Consona host a KMWorld Webcast exploring Knowledge Management strategies and technologies used by today’s most successful customer service organizations
Indianapolis, IN (July 16, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced […]

Lead Management Innovator Marketo Continues Explosive Growth

Fastest Growing Marketing Automation Vendor Grows Nearly 800% in Q2-2009
SAN MATEO, CA (July 15, 2009) –
Marketo, the fastest growing provider of marketing automation and revenue-building best practices, today announced that it posted a nearly 800% increase in revenue growth in Q2 by combining subscription renewals and the add-on sale of its new sales effectiveness […]

Telenor Sweden Selects Amdocs OSS to Support Fixed Line Business

A single convergent network inventory across wireline and wireless operations will help Telenor Sweden reduce cost and time to market for existing and new services
ST. LOUIS (July 15, 2009) –
Amdocs (NYSE: DOX) the leading provider of customer experience systems, today announced that Telenor Sweden, one of the largest mobile operators in Sweden […]

Amdocs to Provide Managed Services to T-Mobile UK, Supporting its Billing, Customer Care and Ordering Applications

Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been selected by T-Mobile UK for a four-year managed services agreement
ST. LOUIS (July 08, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been selected by T-Mobile UK for a four-year managed […]

Ron Barale Joins Fastest Growing Lead Management Provider Marketo

Proven Industry Veteran to Lead Product Development of Marketing and Sales Effectiveness Solutions
SAN MATEO, CA (July 07, 2009) –
Marketo, the fastest growing provider of marketing automation and revenue-building best practices, today announced that Ron Barale has joined its executive management team as Vice President of Products. Barale — whose background includes 25 years of […]

Amdocs Partners with Trivnet Enabling Service Providers to Offer Mobile Money Services

Quick-to-deploy offering allows mobile service providers to capitalize on a range of financial services which cross borders and networks, delivered over the mobile phone
BARCELONA (June 24, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced today the availability of the Amdocs Mobile Money Hub, a SaaS (Software as […]

Finland’s Elisa Awards Amdocs a Six-Year Managed Services and Billing Transformation Contract

Amdocs to consolidate Elisaâ??s eight legacy wireless, wireline, Internet and cable TV billing systems; Amdocs will also deliver an enterprise-wide master product catalog
HELSINKI, Finland and ST. LOUIS (June 22, 2009) –
Elisa Corporation (HEL: Elisa A), Finland’s leading provider of wireless, wireline, broadband Internet and cable TV services, and Amdocs (NYSE: DOX), the […]

NETSUITE GLOBAL CRM: ON-DEMAND FOR INTERNATIONAL SALES MANAGEMENT

New Multi-National Features Enable Local Currency for Orders, Forecast Management, Quota and Commissions with Regional and Global Roll-up
LONDON and SAN MATEO, Calif. (June 21, 2009) – NetSuite, Inc., the leading on-demand vendor of integrated business management application suites for small and medium-sized businesses, or SMBs, today announced NetSuite® Global CRM to enable complex global […]

Leading Analyst Firm Ranks Amdocs as the Worldwide Market Share Leader in the Telecommunications Software Management Systems (TOMS) Marketplace

Amdocs continues market share lead in BSS, OSS, SDP; ranked first in customer and billing management and professional services
ST. LOUIS (June 19, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced Gartner, Inc. has ranked Amdocs the worldwide market share leader in the Telecommunications Software Management Systems marketplace […]

Australian Central Credit Union Celebrates 5-Year Anniversary as Consona CRM Customer with Upgrade; Looks Back on Success

Consona CRM Deployment Integrates Customer Data to Enable Member Intimacy Through Streamlined Technology Systems and More Efficient Customer Service.
Indianapolis, IN (June 17, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that on its […]