New Study Informs Executives How to Capitalize on the Potential Power Service and Support Organizations Have to Drive Business Growth.
Indianapolis, IN (May 27, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the […]
Industry Experts Reveal Keys to Realizing the True Value of Support and Service in Business
FrontRange Solutions Announces Updated Partner Program
Streamlined program enables partners to easily engage, train and sell full suite of FrontRange products
Pleasanton (May 27, 2009) –
FrontRange Solutions, a leading developer of IT Service Management and Infrastructure Management software for mid-sized and distributed enterprises, announced today that it has updated its global Partner Program by simplifying engagement and introducing deal registration.
Jim O’Gara, […]
Sweden’s SmartTrust Deploys Amdocs Customer Management Software for Customer Support Excellence
Amdocs delivered service assurance solution upgrade on time, on budget, and ensured operational continuity
ST. LOUIS (May 27, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced that SmartTrust, a leading Swedish provider of SIM and device management software for mobile operators worldwide, has upgraded its service assurance […]
MetroPCS Deploys Amdocs Billing, Customer Relationship Management and Operational Support Systems in a Managed Services Model
Amdocs delivers rapid implementation, converting all MetroPCS customers onto Amdocs CES 7.5 in just nine monthsâ??on time and on budget
DALLAS, TX and ST. LOUIS, MO (May 21, 2009) –
MetroPCS Communications, Inc. (NYSE: PCS), the leading provider of unlimited, flat-rate, pay-in-advance wireless communications service in the U.S., and Amdocs (NYSE: DOX), the leading […]
Japan’s Largest Multi-Play Provider J:COM Selects Amdocs for Customer Management and Upgrades Billing Systems to Support Future Growth
New products from Amdocs CES 7.5 and billing systems expansion will enhance customer experience
ST. LOUIS (May 21, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Jupiter Telecommunications (J:COM), Japan’s largest multiple system and channel operator, has expanded its relationship with Amdocs with the selection of new […]
SSPA Survey Results Reveal Consona Knowledge Management as Top Choice Among Enterprise Members
Recent Poll Shows Solution One of the Most Used by Enterprises for Their Customer-Facing Knowledgebase Solution.
Indianapolis, IN (May 20, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the Consona Knowledge Management (KM) […]
Amdocs Continues to Demonstrate Momentum with MVNE/Os across Europe and around the World
Franceâ??s Transatel has deployed Amdocs Compact Convergence across multiple markets
BARCELONA (May 13, 2009) –
At the MVNO Industry Summit 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that its Compact Convergence solution continues to gain momentum with mobile virtual network operators (MVNOs) and mobile virtual network enablers […]
SugarCRM Professional Receives 2009 SIIA CODiE Award for Best Open Source Solution
SugarCRM Awarded Additional Accolades to Highlight Top Honors for Continuing Product Innovation and Customer Success
CUPERTINO, CA (May 12, 2009) –
SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that Sugar Professional has been recognized as the “Best Open Source Solution” by the Software & Information Industry […]
Healthtec Software Improves Efficiencies and Enhances Customer Service Using Soffront Software for Ten Years
Soffront® Software Inc., the leader of mid-market CRM software, today announced that HealthTec Software, Inc. has used Soffront CRM companywide for 10 years to save time, improve efficiency, and enhance customer service.
Fremont, California (May 11, 2009) –
Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that HealthTec Software, Inc. […]
SugarCRM Announces Resignation of John Roberts as CEO; Board Appoints Larry M. Augustin Interim CEO
SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that, effective today, John Roberts has resigned as the company’s Chief Executive Officer, and as a member of the Board of Directors, to pursue other opportunities. The B
Cupertino, Calif (May 07, 2009) –
SugarCRM, the world’s leading provider […]