Industry performance record set for charging of 120 million prepaid subscribers
ORLANDO (December 08, 2009) –
At Management World Americas 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled the breakthrough results of a benchmark that tested the Amdocs Convergent Charging product on cost-effective, IBM Power blade servers. The results validate the strength of Amdocs Turbo Charging, Amdocs’ technology for real-time charging that delivers superior performance and scalability on low-cost hardware.
This benchmark outperformed results reported by other vendors in the industry when measuring real-time charging performance for 120 million prepaid subscribers. “As prepaid customer bases continue to surge in high growth markets, service providers require technology that can scale to support such volumes,” said John Polly, vice president of sales for IBM’s Global Telecommunications Industry. “Together, IBM Power blade servers and Amdocs Turbo Charging deliver enhanced charging performance and scalability which translates into tremendous cost savings for prepaid providers.”
Benchmark Highlights for 120 Million Prepaid Subscribers:
* Increased throughput: 230,000 events per second, which is equivalent to 276 million calls that can be processed during peak calling hours, also known as busy hour call attempts (BHCA) – demonstrates that the combination of Amdocs Convergent Charging with IBM’s BladeCenter JS43 blades running IBM’s AIX operating system can support large event volumes;
* Improved Central Processing Unit (CPU) efficiency: 3,300 events per second per core – shows Amdocs Convergent Charging’s ability to maximize the productivity of IBM POWER6 processors;
* Reduced hardware requirements: Amdocs Convergent Charging required just 15 IBM JS43 Blade servers, used in conjunction with IBM’s XIV Storage System with POWER6 microprocessors for thin provisioning capabilities (storage space is provisioned for based on actual usage and is not pre-allocated). This configuration demonstrates the hardware efficiencies and scalability achieved while supporting massive transaction volumes.
The benchmark also ran charging scenarios for 30 million postpaid subscribers in a consolidated prepaid/postpaid environment. Amdocs Convergent Charging uses Turbo Charging as its single, real-time charging technology for both prepaid and postpaid services. As data consumption continues to increase, a single real-time charging engine for prepaid and postpaid is essential for providing postpaid subscribers with insight into their data consumption in real-time to better monitor usage.
“With this benchmark, Amdocs and IBM have set an industry standard for speed and scalability while using low-cost hardware,” said Seth Nesbitt, vice president of products and solutions at Amdocs. “A consolidated prepaid and postpaid charging environment, combined with the ability to process transactions at breakneck speed, can help service providers reduce operational and capital expenditure.”
The benchmark was conducted in a production-like testing environment at the IBM Telecommunications Infrastructure Center for Business Support Systems in Montpellier, France.
For more information about the Amdocs Convergent Charging product and Amdocs Turbo Charging technology, please visit: www.amdocs.com/turbocharging
About IBM
For more information on IBM please visit www.ibm.com. Specific information on IBM’s blade and storage servers can be found at: http://www-03.ibm.com/systems/bladecenter/hardware/
Information on IBM’s XIV Storage System can be found at: http://www.xivstorage.com/
About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and the intentional customer experienceTM – at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 17,000 employees and serves customers in more than 60 countries around the world. For more information, visit Amdocs at www.amdocs.com
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2009, filed on December 7, 2009.
Media Contact:
Amdocs
Garland Harwood
Weber Shandwick for Amdocs
Tel: +1-212-445-8373
E-Mail: gharwood@webershandwick.com
Source: Amdocs