For Fourth Straight Year, Industry-Leading CRM Consulting Firm Includes NetSuite’s On-Demand CRM, ERP and Ecommerce Suite in a Group of 15 Applications
SAN MATEO, Calif. (April 03, 2007) – NetSuite, Inc., the leader in on-demand business management software, announced today that NetSuite® and NetSuite CRM+ were selected by ISM Inc., Customer Relationship Management (CRM) and eCustomer strategic advisors, as a Top 15 CRM Small & Medium Business Software Award winner for 2007. This is the fourth straight year that ISM has selected NetSuite to its Top 15 Award list. For more information about this, please visit : www.netsuite.com/ismaward07.
“The Top 15 CRM Awards, which serve as the standard for comprehensive CRM software, have evolved since 1990-when ISM began the Awards-to be the industry benchmark,” said Barton Goldenberg, founder and president of ISM. “The Top 15 winners represent the best and most comprehensive CRM software serving internal and external customers with features ranging from predictive modeling to Web 2.0 to access to handheld/wireless devices.”
NetSuite and NetSuite CRM+ were chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 217 selection criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, 9 real time criteria and 17 user-support features. “NetSuite is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” said Goldenberg. “NetSuite is a leader in the CRM industry.”
The Top 15 selections are featured in ISM’s 15th edition of The Guide to CRM Automation and in a Top 15 CD available at (www.ismguide.com).
Source: NetSuite