Industry-recognized CRM consulting veteran leverages SugarCRM’s open source platform and flexible delivery options to drive better customer value and ROI from CRM deployments.
CUPERTINO, Calif. (October 07, 2008) –
SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced a new partnership with Pittsburgh, PA-based Plus Consulting, a leading North American CRM reseller and consulting firm, who will add SugarCRM’s commercial solutions to its products and services portfolio.
Under the terms of the agreement, Plus Consulting will offer a full array of SugarCRM’s commercial software solutions, including Sugar Professional and Sugar Enterprise. Both SugarCRM solutions are available through Plus Consulting as traditional on-site deployments, or delivered over the web via the software-as-a-service (SaaS) model.
“As a firm that has consulted with hundreds of enterprises to successfully deploy the latest proven CRM technologies, we recognize the game changing power that Sugar Enterprise and Sugar Professional have introduced into the market,” said Steven G. Smith, President of Plus Consulting. “SugarCRM’s offerings provide a high level of value through their CRM solution, and we’re pleased to now provide SugarCRM’s solutions to our clients.
SugarCRM’s industry award winning commercial products are now delivering proven results for thousands of customers in [195] countries. The latest release, Sugar 5.1, provides a robust, web-based customer interaction management platform, well suited for companies of all sizes in any industry. Plus Consulting’s clients can now gain all of the competitive advantages of Sugar Professional and Sugar Enterprise, including:
* Visibility into their sales pipeline, with deep reporting and forecasting features
* A closed loop between sales and marketing teams with strong, yet simple to use marketing automation tools
* The ability to increase customer satisfaction through industry-leading customer service and support tools
“Plus Consulting has a long-standing reputation for understanding the evolving technology needs of the medium enterprise,” said Jeff Campbell, vice president of channel sales at SugarCRM. “We are very pleased to be working together with Plus Consulting to deliver the many recognized benefits of SugarCRM’s open source business model to customers while we together extend our mutual presence in the valuable mid-market segment.”
About Plus Consulting
Plus Consulting LLC is a privately held provider of IT strategy, CRM, Business Intelligence and Web portal services, to mid-market and enterprise companies. Plus Consulting delivers personalized and affordable technology solutions that enable efficiencies in process, people and technology in the manufacturing, healthcare, and financial service industries. From initial contact, through “go-live” and beyond, the company guides its clients through the anxiety associated with constant shifts in technologies.
For more information, call (412) 206-0160 or email sales@plusconsulting.com, or visit http://www.plusconsulting.com.
About SugarCRM
SugarCRM is the world’s leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM’s open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-site and appliance-based solutions to suit customers’ security, integration and configuration needs.
For more information, call (408) 454-6900 or 1 87 SUGARCRM tollfree in the US, email contact@sugarcrm.com, or visit http://www.sugarcrm.com.
Media Contacts:
Christine McKeown, Schwartz Communications for SugarCRM
SugarCRM@schwartz-pr.com
415-512-0770
Source: SugarCRM