SugarCRM Announces General Availability of Sugar 5.5

New features enable users to create new themes and custom mobile views, and strengthens integration capabilities around industry-leading CRM platform

CUPERTINO, Calif. (December 02, 2009) –

SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, today announced the general availability of Sugar 5.5 which includes a new web services framework, platform improvements, the ability to create custom themes, and enhanced mobile features.

To sign-up for a free trial of Sugar 5.5, please visit: http://www.sugarcrm.com/crm/ondemand_eval.html.

“Sugar 5.5 is the product of the guidance, testing and feedback from tens of thousands of customers, partners and developers who comprise the SugarCRM community,” said Clint Oram, co-founder and vice president of product management of SugarCRM. “The quality and depth of Sugar 5.5 demonstrates the power of the open source business model and advances SugarCRM’s mission of providing the most open, flexible and easy-to-use CRM in the market.”

New application capabilities include features for managing SugarCRM in a mobile environment and the ability to assemble teams to collaborate on projects.

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Mobile Studio Editor

The new Mobile Studio Editor provides enhanced customization capabilities to optimize SugarCRM for mobile devices with pre-built layouts and views for modules designated for mobile use. Users can select which modules to view in the wireless client and tailor the layouts and fields for the wireless client from within Sugar Studio.
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Dynamic Teams

In addition to the new features above, Sugar is also introducing new dynamic team capabilities that enable users to collaborate across individuals and teams on complex projects. For example, a user could assign an executive sponsor, professional services team and customer advocate to a given account, rather than simply assigning the account to an individual sales representative or sales team.

The new release introduces new platform capabilities for integrating and presenting data within SugarCRM. These capabilities include:

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Enhanced Web Services Framework

Significant improvements to the web services framework that streamlines the performance of web service calls and allows third-party developers to more easily create and maintain integrations to the SugarCRM application. SugarCRM has also added a REST interface that allows for easier development of RESTful services allowing complex interactions between Sugar and services such as e-commerce systems, billing services and social networks.
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Themes Framework

A new framework for creating and managing Sugar Themes, offering pre-built and custom themes with different styles, colors and navigation. Customers can now easily create unique themes suited to the needs of companies or the preferences of individual developers without coding.
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Advanced Password Management

New password management features enable users to set password strength requirements, create system-generated passwords, and allows users to reset their own passwords. User passwords can be set to expire and the system can lock out users after a pre-set amount of failed login attempts.

Sugar Community Edition is available for download at www.sugarforge.org.
About SugarCRM

SugarCRM is the world’s leading provider of open source customer relationship management (CRM) software. Over 5,000 customers and more than half a million users rely on SugarCRM to execute marketing programs, grow sales, retain customers and create custom business applications. Leading publications such as CRM Magazine, InfoWorld and eWeek praise SugarCRM for its ease-of-use, flexibility and open design. SugarCRM runs on the leading cloud computing platforms, including Amazon EC2, Microsoft Azure, Sugar On-Demand and Private Clouds, offering customers unparalleled choice and control of their data and deployments.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email contact@sugarcrm.com, or visit http://www.sugarcrm.com.

Media Contacts:
Christine McKeown, Schwartz Communications for SugarCRM
SugarCRM@schwartz-pr.com
415-512-0770

Source: SugarCRM

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