Zoho CRM Synchronizes Customer
PLEASANTON, Calif. (December 08, 2010) – Helping people work online, Zoho today announced Zoho CRM gains new integrations with QuickBooks and telephony systems. Zoho CRM for QuickBooks gives SMBs and other users a convenient, automated way to synchronize customer data between the two applications. Similarly, Zoho PhoneBridge lets users integrate Zoho CRM with telephony systems to better manage all telemarketing activities, pre-sale prospecting to post-sale support. A video tour of the Zoho CRM for QuickBooks integration is available at http://www.youtube.com/watch?v=tG9eYTATdGI. A video tour of Zoho PhoneBridge is available at
“We believe in the value of contextual product integration, both within the Zoho suite as well as with third-party applications,” said Raju Vegesna, Zoho evangelist. “When performing a task, users want to transparently move from one step to the next, regardless of how many applications it takes to perform that task. Zoho CRM for QuickBooks and Zoho PhoneBridge make it easy for people in accounting departments and contact centers to tap the customer data found in Zoho CRM.”
Zoho CRM for QuickBooks
Zoho CRM for QuickBooks helps users synchronize customer data between Zoho CRM and QuickBooks. Transferring customer data helps organizations maintain complete and up-to-date customer information, reduce duplicate data entry, and maintain consistency. Zoho CRM for QuickBooks lets users import, export, or synchronize data either
Highlights of Zoho CRM for QuickBooks include:
- Synchronize customers and suppliers data between Zoho CRM and QuickBooks;
- Import and export contacts, vendors, invoices, sales orders, products, and quotes to and from Zoho CRM;
- Resolve conflicts while synchronizing data;
- Set up field mapping for standard and custom fields; and
- View history of data transfers.
Zoho PhoneBridge
Zoho PhoneBridge lets telemarketers, sales reps, and customer support agents leverage contact data in Zoho CRM to more effectively engage customers and prospects in all
Zoho PhoneBridge supports all stages of customer engagement with the following highlights:
- Automatically display key contact details
- Instantly capture and log all call details, including notes added during the call;
- One-click outbound dial facility; and
- Support for PBX systems from Asterisk, Avaya, Elastix, and Trixbox.
Pricing and Availability
Zoho CRM for QuickBooks and Zoho PhoneBridge are available immediately. Pricing for Zoho CRM for QuickBooks is
For more information on Zoho, please visit www.zoho.com and watch “What is Zoho?” To get breaking Zoho news, visit and subscribe to the RSS feed at http://blogs.zoho.com, and follow the company on Twitter at @zoho.
Resources
Zoho news releases: http://www.zoho.com/in-the-news.htmlZoho product videos: http://www.zoho.com/product_videos.htmlZoho general videos: http://www.zoho.com/videos.htmlZoho blogs: http://blogs.zoho.comZoho on Twitter: http://www.twitter.com/zohoZoho Facebook Fan Page: http://www.facebook.com/pages/Zoho/231460215383
About Zoho
Zoho is a comprehensive suite of award-winning online productivity, collaboration and business applications for small and medium-sized businesses, as well as consumers. Over three million direct users rely on Zoho for their Business, Productivity & Collaboration needs and actively connect via Forums and Blogs. To date, Zoho has launched 23 different applications which include several online office applications such as
Zoho is a division of ZOHO Corp., a privately-held and profitable company, which also provides IT Management Software (ManageEngine with 50,000 customers) and a Network Management Suite (WebNMS with hundreds of OEMs). With headquarters in Pleasanton, CA and offices in Austin, New Jersey, London, Tokyo and Beijing, ZOHO Corp. serves the technology needs of millions of customers worldwide. For more information about ZOHO Corp., please visit www.zohocorp.com.
All brand names and product names are trademarks or registered trademarks of their respective companies.
Tags: Zoho, online applications, CRM software, contact center solution, customer management, telephony, PBX integration, contextual integration, QuickBooks, finance, CTI, computer telephony
Contact
TECHMarket Communications
Marisa Lam, 650-544-3350 (Media)
marisa@techmarket.com
Source: Zoho