C2CRM

C2CRM provides powerful, flexible CRM solutions that will allow your company to become a customer-focused business, customizing products and services to meet the needs of your customers. C2CRM software enhances sales team productivity, improves customer service, and drives customer loyalty. C2CRM has six areas of focus: Sales Management, Customer Service, Marketing Management, Relationship Management, Analytics and knowledge, and Utilities.

C2CRM Pricing

  • Small Business Edition: $42/User/Month
  • Professional Edition- Marketing Option: $52/User/Month
  • Professional Edition-Customer Service Option: $52/User/Month
  • Enterprise Edition: $62/User/Month

Customer Focus

C2CRM is ideal for mid-sized organizations.

Key Features

  • Relationship Management
  • Sales Management (SFA)
  • Customer Service (Call Center)
  • Marketing Management
  • Analytics
  • Knowledge Management

2 User Reviews

Leave a review
  1. 1 of 1 people found this review helpful.

    C2 CRM was just the right solution for my business!

    Dan Bishop 08/16/2011 at 11:49 pm #
    Overall Rating
    Ease of Use
    Features & Functionality
    Customer Support
    Implementation
    Overall Satisfaction

    I was looking for a CRM solution that not only functions for my hospitality company, but can also be used to for more than just customer satisfaction. C2 CRM gave me an advanced CRM solution that comes equipped with modules that simplify customer data sharing and processing tasks. I’m also able to perform a variety of other tasks including aligning my marketing and promotion initiatives. Some of the modules that C2 CRM provides for my company are the marketing initiatives tracking module, customer retention and event management module, and lead generation module. C2 CRM has truly provided my business with the facility to become customer oriented and should be required by every hospitality company.

    Did you find this helpful? Yes   No
  2. C2CRM: Effective Solution!

    Eric Press 07/28/2011 at 11:48 pm #
    Overall Rating
    Ease of Use
    Features & Functionality
    Customer Support
    Implementation
    Overall Satisfaction

    I use C2CRM to run a mid-sized company and since I have noticed improved productivity, major cost reduction, more sales and profits. The system is easy to use and I can view a complete customer call history with only one click. C2CRM allows me to access a comprehensive overview throughout my entire company, so I can effectively monitor progress. I love how the system allows me to implement any combination of over 30 individual C2CRM modules and expand on them if required. This way, I can individually address any business issue. C2CRM has definitely helped me to develop and maintain strong customer relationships.

    Did you find this helpful? Yes   No

Leave Your Own Review

* = Required field

Click stars below to rate.
Ease of Use
Features & Functionality
Customer Support
Implementation
Overall Satisfaction