Acquisition accelerates Amdocs’ position in SDP; enables service providers to harness the capabilities of converged networks, IT and web in order to deliver rich, next-generation services
ST. LOUIS (October 27, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today has announced the acquisition of jNetX, a privately-held service delivery platform […]

Amdocs replaces and consolidates existing systems for wireline, wireless and broadband billing, ordering and CRM to reduce operational costs and speed up time-to-market for new bundles
ST. LOUIS and SAO PAULO (October 15, 2009) –
At Futurecom 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced that CODETEL has deployed Amdocs […]

Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled a new program called Open Innovation at an event held in Silicon Valley
ST. LOUIS and MENLO PARK, California (October 12, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled a new program called Open Innovation at an event […]

Amdocs’ Products Deliver Digital Content Settlement and Support for Mobile Application Developers
SAN DIEGO, BASKING RIDGE, N.J., and ST. LOUIS (October 06, 2009) –
From CTIA WIRELESS I.T. & Entertainment 2009®, Verizon Wireless said today it is working with Amdocs Interactive, a division of Amdocs (NYSE: DOX), the leading provider of customer experience […]

Service providers can evolve their corporate business models to bill enterprise and corporate customers for cloud-based services
GENEVA (October 05, 2009) –
At ITU TELECOM WORLD 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it is providing support for service providers that are delivering cloud-based services to their […]

Amdocs has won six new mediation projects and six additional customers have deployed Amdocs Mediation
ST. LOUIS (September 29, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, continues to demonstrate its leadership in mediation with customer wins, deployments, and recognition by a leading analyst firm for strong market share.
Global Uptake […]

Survey identifies customer pain points when visiting retail outlets
ST. LOUIS (September 23, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of a survey exploring the main drivers that influence the customer experience when shopping at service providers’ retail stores, as well as its subsequent impact […]

First retail solution specifically designed for service providers; empowers store reps to secure every revenue opportunity by delivering a differentiated, consistent, more effective in-store customer experience
ST. LOUIS (September 22, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of the first retail solution designed to […]

Amdocs helps service providers plan, build, launch and monetize 4G with efficiency and profitability
CHICAGO (September 16, 2009) –
At 4G World 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, has today announced a four-phase framework to help service providers successfully evolve to 4G.
The communications industry is moving quickly towards […]

Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Rogers Communications Inc., a diversified Canadian communications and media company, has upgraded its Amdocs customer management system to Amdocs CES 7.5. This deployment is the first step in a multi-year t
ST. LOUIS (August 18, 2009) –
Amdocs (NYSE: DOX), the leading provider […]