Award Marks Eight Straight Years of Recognition for Leadership in Knowledge Management
Indianapolis, IN (August 31, 2010) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that Consona CRM has been named to KMWorld’s 2010 Trend-Setting […]
Tag Archives: Consona
Consona CRM Awarded Spot on KMWorld
Consona Report Reveals Social Media’s Many Benefits for Service and Support
New White Paper Examines Social Media Trend and Offers Specific Guidance on Using it to Deliver Customer Support Better, Faster, Cheaper
Indianapolis, IN (August 04, 2010) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, announced today the […]
Research Report Shows Leading Companies Focus On Consistent Service Delivery Across Multiple Channels
With Increased Use of Support Tools Such as Chat and Web Portals, Organizations Investing in the Regularity of Information Across All Channels are Seeing Higher Resolution and Retention Rates
Indianapolis (July 27, 2010) –
Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for […]
Industry Experts Define the Customer Service Experience in Upcoming Webinar
Telecoms.com and Consona Host Webcast Exploring Customer Service Trends and Methods Needed for Digital Service Providers to Stand Out in Todayâ??s Competitive Market
Indianapolis, IN (May 26, 2010) –
Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced […]
Consona Partners with Bharti Airtel to Deliver Improved Customer Services and Solutions
NetXpert Enhanced Desktop Portal Allows Bharti to Maximize Customer Information to Provide Personalized Service Reminders and Solutions
Indianapolis, IN (May 05, 2010) –
Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services, today announced that Bharti Airtel, one of Asia’s leading integrated telecom services providers, […]
Australia’s CQUniversity Taps Consona CRM to Enhance Customer Service While Reducing Costs
Integrated CRM and Knowledge Management Functionality Key to Deploymentâ??s Success
Indianapolis, IN (December 08, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that CQUniversity has achieved significant ROI after deploying Consona CRM. CQUniversity, an […]
Consona Customer Management Software Empowers ASB to Deliver Exceptional Customer Service
New Case Study Unveils Successful Bankâ??s History of Dedication to Customer-Focused Values Using Cutting-Edge CRM Technology
Indianapolis, IN (December 03, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the success story of long-time Consona […]
New White Paper Offers Expert Counsel on Updating Support Systems to Profit from Current Technology
CRM Industry Thought Leader Highlights the Importance of Updated Technology in Managing the Increasing Expectations of a New Generation of Customers
Indianapolis (November 20, 2009) –
Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the general […]
Consona CRM Product Lines Attain KCS v4 Verified Status
Consortium for Service Innovation’s KCS Certification Program Celebrates Technology for Leading Service and Support Organizations
Indiana (August 12, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that its Consona Knowledge Management Version 7.3 […]
F&C Investments Capitalizes on Consona CRM Suite to Enhance Client Relationships and Realize New Sales Opportunities
Leading Global Investment Manager Captures and Employs Comprehensive Customer Information with End-to-End Consona CRM Solution
Indianapolis, IN (August 06, 2009) –
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that F&C Investments, an acknowledged world leader […]