BOZEMAN, Mont. (July 12, 2011) – RightNow ® (NASDAQ:RNOW) today announced that it will issue its earnings for the second quarter ended June 30, 2011 after the market close on Wednesday, July 27, 2011. RightNow will host a conference call to discuss the results at 2:30 p.m. Mountain Time (4:30 p.m. Eastern Time) on the […]

Former Omniture Executive, Ian Tickle, to Direct Region
BOZEMAN, Mont. (June 01, 2011) – RightNow (NASDAQ:RNOW) today announced that former Omniture executive Ian Tickle has been appointed Vice President of Europe, Middle East and Africa (EMEA). As head of EMEA, Ian will be responsible for driving RightNow’s continued growth and success in the region, which boasts […]

Activision, Big Fish Games, EA, and Sony Online Entertainment Use RightNow CX to Get Customers Back in the Game
BOZEMAN, Mont. (April 28, 2011) – RightNow (NASDAQ: RNOW) helps more than forty global gaming companies deliver unparalleled multi-channel customer experiences to drive revenue, increase efficiency, and build loyalty. Using RightNow CX, the customer experience suite, leading […]

BT Retail, Jackson Hewitt, J&P Cycles, and University of New England Recognized at Global Gartner Summits
BOZEMAN, Mont. (April 12, 2011) – RightNow (NASDAQ:RNOW) announced today that four clients, BT Retail, Jackson Hewitt, J&P Cycles, and University of New England, received Gartner & 1to1 Media CRM Excellence Awards. These global organizations use RightNow CX, the customer […]

BOZEMAN, Mont. (April 12, 2011) – RightNow® (Nasdaq: RNOW) today announced that it will issue its earnings for the first quarter ended March 31, 2011 after the market close on Wednesday, April 27, 2011. RightNow will host a conference call to discuss the results at 2:30 p.m. Mountain Time (4:30 p.m. Eastern Time) on the […]

Leading Brands Share Social Contact Center Strategies to Embrace Modern Consumers, Deliver Exceptional Multi-Channel Experiences, and Drive Brand Loyalty
BOZEMAN, Mont. (March 30, 2011) – RightNow
In the session “Embracing Social Consumers,” Maryellen Abreu, director of global technical support at iRobot, will discuss how the company uses the RightNow Social Experience solutions to increase social consumer advocacy. […]

Using RightNow CX, Telecom New Zealand Wins “Service Elite” for Transforming Its Contact Center, Increasing Sales Conversions and Providing Great Customer Experiences
BOZEMAN, Mont. (March 18, 2011) – RightNow (NASDAQ: RNOW) swept the 2011 CRM
RightNow beat competitors in the Web Support category by grabbing the highest score in customer satisfaction as well as high rankings in […]

RightNow CX February 2011 with Intent Guide Gives Brands a New Way to Engage with Consumers Online
BOZEMAN, Mont. (February 23, 2011) – RightNow (NASDAQ:RNOW) today announced the availability of RightNow CX February 2011, which features RightNow CX Intent Guide with Natural Language Search. Taking exceptional customer experiences from the support page to the home page, […]

Discussion of “How Social Media Impacts Crisis Communications” Among Highlights of Annual Interactive Conference
BOZEMAN, Mont. (February 16, 2011) – RightNow (NASDAQ: RNOW) today announced that Chief Solution Officer David Vap will lead an interactive session “Social Hotline: How Social Media Impacts Crisis Communications” at the upcoming South by Southwest (SXSW) Interactive Conference taking place at […]