Amdocs Smart Agent Desktop solution helps Sprint improve first-call resolution – while reducing average call handling time and agent training time
ST. LOUIS (May 14, 2012) – Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that Sprint, one of North America’s leading wireless service providers, is deploying […]
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Sprint Deploys Amdocs Customer Management Solution to Enhance its Customer Experience and Streamline Call Center Operations
European Provider Truvo Selects Amdocs to Improve Sales, Ordering and Billing for Digital Advertising Products
Deployment of Amdocs products will enable Truvo to better capitalize on the growing, multi-media advertising opportunity with innovative offerings across Web and mobile channels
ST. LOUIS (May 14, 2012) – Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that Truvo, a leading provider of search and digital […]
Zoho Support Integrates Facebook, Twitter
Social Media Integration Enables Real-Time Customer Support, Engagement Monitor, route and respond to social media support requests Automatically escalate spikes in social media requests with certain keywords Social interactions handled completely within the Zoho Support UI
PLEASANTON, Calif. (May 10, 2012) – Zoho continues its effort to lead small and medium businesses successfully into the social […]
Salesforce.com Announces Annual Stockholders Meeting to Be Held in San Francisco on Thursday, June 7, 2012
SAN FRANCISCO (May 10, 2012) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced the company’s 2012 annual meeting of stockholders will be held on Thursday, June 7, 2012 at 2:00PM (PT) / 5:00PM (ET). The meeting is to be held at the St. Regis Hotel located on 125 […]
Salesforce.com Announces Timing of its First Quarter Fiscal 2013 Financial Results Conference Call
Results to be released on May 17, 2012, after the market close
SAN FRANCISCO (May 04, 2012) – Salesforce.com [NYSE: CRM], the enterprise cloud computing company, today announced that its first quarter fiscal 2013 results will be released on Thursday, May 17, 2012, after the close of the market. The company will host a […]
Salesforce.com Announces Cloudforce London 2012 – The Largest Social Enterprise Event in Europe
More than 14,000 people expected to register for Cloudforce London 2012 to learn from industry leaders like Activision, Burberry, Google, HP, Kimberly-Clark, LinkedIn and O2New co-located Cloudstock event will showcase how developers can code next generation social enterprise appsRegiste
LONDON (May 03, 2012) – Salesforce.com, the enterprise cloud computing company, today announced it will host the […]
Ecuador’s CNT Selects Amdocs to Provide Integrated BSS/OSS System
Convergent solution enables CNT to quickly launch new services and pricing bundles, while increasing operational efficiencies
ST. LOUIS (May 01, 2012) – Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that Corporacion Nacional de Telecomunicaciones (CNT), Ecuador’s government-owned communications services provider, has selected Amdocs to provide an […]
Vodafone Netherlands to Deploy Amdocs Business Support System
ST. LOUIS (May 01, 2012) – Amdocs (NYSE: DOX), the leading provider of customer experience systems and services today announced that Vodafone Netherlands is to deploy an Amdocs Business Support System solution (BSS) based on Amdocs’ Customer Experience Systems (CES) portfolio.
The Amdocs Business Support System provides a simple and effective way for […]
Globe Selects Amdocs for Strategic BSS Transformation Project under Seven-Year Agreement
Seven-year agreement will also support Globe’s business intelligence and enterprise data warehouse transformation project awarded to Amdocs in November 2011
MANILA, Philippines (May 01, 2012) – Globe Telecom (PSE: GLO), one of the largest service providers in the Philippines and a subsidiary of Ayala Corporation and the SingTel Group, and Amdocs (NYSE: DOX), […]