Reliance Communications Enhances Customer Care with Amdocs

Indian service provider aims to set industry benchmark in customer experience
ST. LOUIS (September 25, 2012) –  Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that Reliance Communications, India’s third-largest broadband and telecommunications company, has upgraded its Amdocs customer management solution to provide enhanced customer care to […] Kicks Off Dreamforce 2012: Business is Social announces new social and mobile cloud innovations that connect companies with customers, partners, employees and products in entirely new waysEnterprise cloud computing leader demonstrates how companies can transform the way they sell, service, market, collaborate
SAN FRANCISCO (September 19, 2012) – DREAMFORCE 2012 — [NYSE: CRM], the enterprise cloud computing company, […]

Salesforce Platform Introduces New Salesforce Identity and Salesforce Touch Platform Services, Igniting a New Era of Social and Mobile Enterprise Apps

The Salesforce Platform, the leading enterprise cloud platform with more than 2.5 million apps, will now have nine major services –, Heroku,,, Chatter, Chatter Communities, AppExchange, Salesforce Identity and Salesforce Touch PlatformNew Salesforce Identity wil
SAN FRANCISCO (September 19, 2012) –  DREAMFORCE 2012 — (NYSE: CRM), the enterprise cloud […] Introduces Salesforce Chatterbox — "The Dropbox for the Enterprise"

Salesforce Chatterbox will deliver simple and secure file sharing across devices with the proven trust of SalesforceWith Salesforce Chatterbox, people will be able to manage and share files in the business apps they already useNow with more than 170,000 active networks at companies like
SAN FRANCISCO (September 19, 2012) – DREAMFORCE 2012 — [NYSE: […] Delivers the Marketing Cloud, the World’s Most Comprehensive Suite for Social Marketing

For the first time ever, brands can unify social listening, content, engagement, advertising, workflow, automation and measurement with the Salesforce Marketing CloudCombined with the Sales Cloud and Service Cloud, is the only company that delivers a comprehensive CRM solution f
SAN FRANCISCO (September 19, 2012) –  DREAMFORCE 2012 – (NYSE: CRM), […] Extends the Leadership of Service Cloud with New Chatter Communities for Service

Chatter Communities for Service will revolutionize legacy portals by enabling customers to tap into a private social community of industry peers and company expertsThe Service Cloud is the first ever customer service solution to seamlessly tie social communities together with a complete social
SAN FRANCISCO (September 19, 2012) – DREAMFORCE 2012 — [NYSE: […]

Rostelecom Selects Amdocs to Modernize and Consolidate Customer Management Systems

Amdocs software will replace legacy systems, unifying all customer-facing activities
ST. LOUIS (September 19, 2012) – Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that Rostelecom, Russia’s national telecommunications operator, has selected Amdocs to modernize and consolidate its legacy customer management systems in order to gain a […] Welcomes 90,000 Registered Attendees to Dreamforce 2012, the World’s Largest Vendor Technology Conference

10th annual Dreamforce grows a record-breaking 96 percent year-over-year — 90,000 registered to attend, including more than 3,000 C-level executivesAdditional 100,000 people expected to view Salesforce Live on FacebookGlobal leaders Sir Richard Branson, General Colin Powell, Jeff Immelt
SAN FRANCISCO (September 18, 2012) – DREAMFORCE 2012 — (NYSE: CRM), the enterprise cloud […] To Announce Partner Innovation Awards at Dreamforce 2012

Cloud Alliance Partners to be recognized for delivering customer success with’s social and mobile cloud technologiesAward winners will be honored at Dreamforce 2012, the world’s largest vendor technology conference
SAN FRANCISCO (September 18, 2012) –  DREAMFORCE 2012 – (NYSE: CRM), the enterprise cloud computing company, today will announce the winners of its inaugural […]

Marketo Unveils All New "Definitive Guide to Social Marketing"

Comprehensive Best Practices Guide Sets New Standard for Driving Social Marketing ROI
SAN MATEO, Calif., Sept. 12, 2012 — Marketo, the leading provider of cloud-based marketing software, announced its all new Definitive Guide to Social […]