Convergent solution enables CNT to quickly launch new services and pricing bundles, while increasing operational efficiencies
ST. LOUIS (May 01, 2012) – Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that Corporacion Nacional de Telecomunicaciones (CNT), Ecuador’s government-owned communications services provider, has selected Amdocs to provide an integrated business support system (BSS) and operational support system (OSS) solution. The convergent solution will initially support CNT’s wireline operations — encompassing its fixed-line, enterprise, broadband and IPTV lines of business – with the capability to support wireless services in the future.
Amdocs will provide a broad range of products from its Amdocs Customer Experience Systems (CES) product portfolio in order to provide CNT with a modern, fully integrated solution. By integrating business and operational support systems, the Amdocs solution will provide CNT with a single view of its customers, enabling improved support for business processes. The system will also improve business agility, enabling CNT to better respond to changing business and market conditions.
Amdocs is providing complete, end-to-end contract management services for the CNT deployment, with IBM providing service assurance. Amdocs and IBM have agreed to work with each other on future opportunities in South America and elsewhere, as part of a global OSS partnership agreement combining their capabilities and expertise to offer service providers an integrated OSS offering that includes hardware, software and services. The end-to-end solution provided to CNT is based on IBM technology – power servers and IBM middleware software.
“This next-generation deployment will enable CNT to offer exciting new services and bundles supporting their strategic business growth,” said Patrick McGrory, president, CALA (Caribbean and Latin America) for Amdocs. ”Our industry-leading products, coupled with our proven service delivery track record, will help CNT to further enhance the experiences they deliver to their customers.”
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About AmdocsFor 30 years, Amdocs has ensured service providers’ success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of approximately $3.2 billion in fiscal 2011, Amdocs and its over 19,000 employees serve customers in more than 60 countries.
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Amdocs’ Forward-Looking StatementThis press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2011, filed on December 8, 2011 and our Form 6-K furnished for the first quarter of fiscal 2012 on February 14, 2012.
Source: Amdocs
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