Consona CRM
Consona CRM is one of the only vendors focused entirely on service and support. Its service centric CRM software give your customers the power to control when and how they interact with you; this yields greater customer satisfaction and an increase in overall sales opportunities.
Consona CRM Price
Contact Consona for detailed pricing information.
Customer Focus
Consona CRM is ideal for medium to large enterprises with customer service, technical support and/or IT helpdesk operations.
Key Features
- High Tech Product Support
- Telecommunications and Digital Service Providers
- Managed Service Providers
- Financial Services
- Dynamic Agent
- Customer Management
- Subscriber Assistance
- Knowledge Management
- Live Assistance
- Case Management
Consona Stands Out from the Crowd
Paula Turk 08/05/2011 at 10:25 pm #In my eyes, Consona stands apart from other CRM vendors in one way: They actually care about their customers, and cater their CRM solutions to benefit us in the most practical, useful ways. I feel that Consona CRM helps us maximize the benefits of their CRM system, and gain a competitive edge in the market. This is especially important because of the miserable state our economy is in right now. Their customer service is outstanding; I am the type of person who usually argues with customer service reps, but they have given me no reason to do so. Without Consona, I don’t think my company would have the same kind of retention rate that it does now; nor would we be able to generate so many potential sales prospects. Consona’s straightforward, strategic solutions really helped us out…I am a believer in this product!