Salesforce.com offers CRM services with a focus on sales force automation, marketing automation, and customer service and support automation. Salesforce.com leverages sales force automation services that enable salespeople to be productive by automating manual and repetitive tasks; provide organized data about their current and prospective customers; and help companies to establish a system and a process for recording, tracking, and sharing information.
- Contact Manager: $2/user/month
- Group: $15/user/month
- Professional: $65/user/month
- Enterprise: $125/user/month
- Unlimited: $250/user/month
Salesforce.com CRM offers solutions for small to medium sized businesses, as well as large enterprises.
Salesforce.com Key Features
- Salesforce.com enables organizations to increase visibility and drive sales force productivity to increase revenue
- Salesforce marketing automation features allow companies to execute closed-loop marketing practices to efficiently perform, manage, and analyze multi-channel campaigns
- Salesforce.com leverages analytics features that provide timely insight and analysis to enhance decision-making.
- Salesforce provides partner relationship management capabilities that enables customers to make it simple for their partners to access leads, collaborate on deals, and access all relevant information needed to become successful.