The talk around the water cooler tends to steer towards salesforce.com when customer relationship management (CRM) is the topic of choice. For those who would prefer not to go down the Salesforce path, however, there are other options on the market that are just as powerful and provide just as much value. They may not […]

The comparison between customer relationship management (CRM) solutions can include a number of different providers, but when you pit Salesforce.com against SAP, the outcome can be complex. Salesforce is easily considered the new college kid, while SAP is the old professor who has been on campus for a while. Each approach can have a place […]

Customer relationship management (CRM) software can deliver significant benefits for your organization. The challenge is to select the right platform to meet the unique needs of your environment. You need high functionality and specific CRM functions to derive value from the selected platform. As you compare CRM software, look at seven different criteria and measure […]

Customer relationship management (CRM) software is a powerful force within any sales department, enabling professionals to manage leads, court potential customers and close profitable sales. When the sales rep is in the field, however, he or she needs access to CRM data on the go. This creates the perfect environment for mobile CRM software to […]

You’ve probably heard all the hype surrounding Google+ as the next innovation in social media. The Internet giant behind this launch has its sights set on challenging Facebook for its leading position, but this isn’t the first time Google has tried to enter the social media realm. Will this attempt be successful? This is an […]

The proliferation of the Smartphone throughout the consumer and commercial sectors has changed the way your traveling professionals communicate, conduct business and access proprietary information. One dominant Smartphone device is the iPhone and customer relationship management (CRM) is rapidly advancing into the mobile CRM space. With CRM iPhone apps, sales reps, technicians and others in […]

As individual markets became more commoditized in the 1990s, companies sought to develop a more competitive advantage. Customer relationship management (CRM) evolved as a key concept to forever change the way businesses of all sizes interacted with their customer base. The concept was great – create differentiation through a focused approach on managing customer relationships. […]

Sales reps and other professionals are increasingly mobile, demanding that they have the necessary devices to access network data and applications while on the go. Leveraging customer relationship management (CRM) data on the iPad is a great tool for this mobility and there are some powerful apps available. Power players like Microsoft, Salesforce and SugarCRM […]

Salesforce.com is a pioneer in the world of cloud based computing. Salesforce.com combines a top rated application, ready-to-use- financial solution , and a platform that can simplify integration with your own internal systems—and it all can be tailored to the specific needs of your business. Salesforce.com’s cloud-computing model means less risk, including no ongoing maintenance […]

SugarCRM is the world’s leading provider of open source CRM software, as top CRM reviews highlight.  Its free version was downloaded more than 200,000 times in the third quarter of 2010. But is this growth founded on quality?
CRM Reviews: What Does SugarCRM Offer?
SugarCRM is the leading provider of commercial open source CRM software and it […]